puffdade Posted January 21, 2014 Share Posted January 21, 2014 (edited) I got a call earlier from a customer saying they are experiencing a blank screen on the final part of the checkout, and could not pay, so I set up a dummy account tried to make a purchase hit the same error 4 more calls from customers saying exactly the same, today I have had zero orders and that's not like our shop we have the odd quiet day but never zero orders I need some help, I did update a couple of modules today as I see there were a few new updates are there any known issues has anyone had the same problem I'm pulling my hair out here. Paul Edit: I have tried in Safari, internet explorer and firefox all white screen me going to paypal Edited January 21, 2014 by puffdade (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted January 21, 2014 Share Posted January 21, 2014 Try disabling the cache and putting your shop in force compile and see if that does anything. If not, then try to turn on error reporting. Link to comment Share on other sites More sharing options...
puffdade Posted January 21, 2014 Author Share Posted January 21, 2014 (edited) A little update on thisTried the above didnt work will turn on error reporting laterI managed to get it working and within minutes payments started coming in, to get it working again I had to un install all the module updates i had installed, when i get some time i will add the modules one at s time and try to determine what the problem update is. Is it possible for some of you to try and do a dummy purchase pay by chq and i will cancel and delete laterWww.puffdade.comThanks paul Edited January 21, 2014 by puffdade (see edit history) Link to comment Share on other sites More sharing options...
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