Images gone - but show path of where image file is

[marblemsn]

Hello,

 

My product images from gone from my internet site.

 

If you look at http://rajastones.co.uk/category.php?id_category=4

 

The title of the images appear but not the images themselves. I have regenerated thumbnails and added other images - they are not there and they seem not to reappear. I have also pushed F5 (clear cache).

 

Any help would be appreciated.

 

Thanks

 

 

[El Patron]

if I navigate to an image, i.e. your domain/img/p/75-131-large.jpg

 

I get a 404

 

using ftp for example, do you in fact have an image file located here? /img/p/75-131-large.jpg

[marblemsn]

Hello,

 

Yes I do. But I do not know or cannot understand why it is not finding the files there?

 

Any help would be appreciated. How do I 'make the connection to image files'?

 

Thanks

Edited January 17, 2014 by marblemsn (see edit history)

[El Patron]

what are the permissions for 1) img folder and 2) the actual file?

[marblemsn]

Hello,

 

img file - 777

image files - 664

 

Thank you for your help - much appreciated.

 

Thanks

[El Patron]

check this for me please

 

back office-->preferences-->seo & urls (scroll down)

 

do you have friendly url's enabled?

[marblemsn]

Hi El Patron,

 

I do not have 'friendly URL' turned on. I am concerned that I might do some damage as I do not know what I am doing. I am on an Apache Server.

 

The PS Directory just shows:    /

 

That is it.

Edited January 17, 2014 by marblemsn (see edit history)

[El Patron]

ok...

 

try this

 

same place (seo & urls

 

find the shop domain and ssl names...

 

put www in front of domain names (note ssl domain name should be the same as domain name)

 

when I look at your page I see this error

 

http://screencast.com/t/w5jcQ0yMtEL

[El Patron]

yahoooooooo!!!!

 

I see images!

 

what did you end up doing to fix this?

 

also, your site is 'very' slow (Im in the US)

 

make sure you have the following enabled

 

http://screencast.com/t/cgZHemlozMr1

[marblemsn]

Hello El Patron,

 

Thank you for your advice and tips so far. I have turned on the 'Friendly URL' button - it cannot find the photos now as there is a page 404 error. I think there is more going on that I realise.  I have clicked on an image. I have got this as a result of right clicking the image -> 'Get Image Information:

 

http://rajastones.co.uk/img/p/3/2/9/329-home.jpg.

 

I do not know if you notice- but the image does not exists in the directory and the numbers that appear '329-home.jpg', is then put into folders '...p/3/2/9'. Why has it taken the numbers then put into 'folders'?

 

I have gone into Filezilla and tried to find the location - it is not there.

 

This is all very strange.

 

Thank you for your help El Patron.

 

I think there is an issue inregards to URL Rewriting.

 

Regards