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I can't view products of a category that has subcategories


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now products are not even showing in the category that has no subcategories. In the front office when i click on the category it shows the items and it shows the total of the item within this category (There are 835 products. )

but in the back office when i click on the category it says ( No items found )

 

in the same time these products in this category are showing in the back office when I go to Catalog then products which shows all products regardless the category the belong to.

 

 

thank you 

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  • 6 months later...

Hi there, I am also having this problem.  At my last company we used PS and when I clicked into a category, all the products in that category were listed and I was able to click and drag them into the positions that I wanted.  Now I can only see the products listed in the main products tab and there's hundreds.

I've tried filtering by category and the category comes up but when I click on it it opens empty???

I'd be grateful for any advice - thanks

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