Littlepants Posted January 15, 2014 Share Posted January 15, 2014 I have put in the weight of my product correctly. However, multiple quantities have been ordered by a customer, but the total weight of the parcel has not been calculated, and shipping has been calculated for only one item, instead of 6. In shipping, there is a window for "Additional shipping cost (per quantity) This does not really apply, as shipping will be calculated on tool weight, not total number of items ordered. So why is the total weight not being calculated, when multiple items are ordered? Link to comment Share on other sites More sharing options...
Littlepants Posted January 15, 2014 Author Share Posted January 15, 2014 Found it! It was the "Out of Range behaviour" It needed setting to "Disable carrier" Link to comment Share on other sites More sharing options...
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