osdznr14mm Posted January 14, 2014 Share Posted January 14, 2014 Hello: after reading some documentation on credit slips, I still need clarification on what exactly a credit slip is. What I need to do is issue a partial refund to a customer. I want the refund amount sent to their credit card account. I do not want to issue a voucher for them to use for future purchases. Under orders, I can see that I can issue a partial refund which will generate a credit slip if I enter an amount. It creates a credit slip with the refund amount. When the credit slip is generated, is it sending a refund to the customer's credit card account or is it just making a coupon type thing that the customer can use for his next purchase? Do I have to go into our authorize.net account to issue a true refund to the customer's credit card account? I am seeing conflicting statements about this so I'd appreciate it if someone could explain this to me. I have never dealt with refunds before, so please forgive me if this is a dumb question. 1 Link to comment Share on other sites More sharing options...
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