cosmin.ignea Posted January 14, 2014 Share Posted January 14, 2014 (edited) Hello! I have a problem with prestashop. Today, i working in prestashop, adding new categories of products. i want to save one category, and when i click save, the browser loading 1-2 minutes, and after that appear message "can't connect to www......." the problem exist from 8-10 hours please help thanks sorry, but i don't speak english very well Edited January 14, 2014 by cosmin.ignea (see edit history) Link to comment Share on other sites More sharing options...
Sharak Posted January 14, 2014 Share Posted January 14, 2014 (edited) First, I suggest changing title of your post (just edit it) cause basicly all threads here describe "problems with prestashop". Use something specific like "Saving product - can't connect to www...". Much more chances someone will help you If it sais it can't connect then maybe your server is down. Try CTRL + F5 on admin page. URL to your shop would be helpful. Edited January 14, 2014 by Sharak (see edit history) Link to comment Share on other sites More sharing options...
cosmin.ignea Posted January 14, 2014 Author Share Posted January 14, 2014 thank you for interest you have a pm with link Link to comment Share on other sites More sharing options...
Sharak Posted January 14, 2014 Share Posted January 14, 2014 (edited) Well, shop works just fine and I can see new products are visible. So this may be just a warning message do to slow server but products are normally saved. Try adding different product. Edited January 14, 2014 by Sharak (see edit history) Link to comment Share on other sites More sharing options...
cosmin.ignea Posted January 14, 2014 Author Share Posted January 14, 2014 thank you for answer. i can't see my site, any solutions? Link to comment Share on other sites More sharing options...
Sharak Posted January 14, 2014 Share Posted January 14, 2014 (edited) Like I said, server is slow, maybe it has some issues. Can be just temporary but it's good time to consider changing hosting provider. Edited January 14, 2014 by Sharak (see edit history) Link to comment Share on other sites More sharing options...
cosmin.ignea Posted January 14, 2014 Author Share Posted January 14, 2014 ok. thank you! Link to comment Share on other sites More sharing options...
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