bgarcia Posted January 13, 2014 Share Posted January 13, 2014 Hi,Im newbie on Prestashop. Im using Prestashop 1.5.4.1 and perfectum template.The categories dessapear in some pages of my prestashop. On live edit the module position is fine, but is not showing at all. Why could be the reason? I add a screenshot. I don't know where to search, please help me.Here the categories aren't showing up:http://clientes.bcsoporte.com/atlesia2/index.php?id_category=6&controller=categoryhttp://clientes.bcsoporte.com/atlesia2/index.php?id_category=26&controller=category Link to comment Share on other sites More sharing options...
vekia Posted January 14, 2014 Share Posted January 14, 2014 please verify exceptions for module go to modules > positions click on edit button near categories module on displayLeftColumn modules list you will see there form with module & hook specification verify if there are some exceptions Link to comment Share on other sites More sharing options...
bgarcia Posted January 14, 2014 Author Share Posted January 14, 2014 Hi Vekia! Thanks for reply. I checked but there wasn't any exceptions at all. If I apply it...it would desappear the module on live edit. I make this move for other page and it happens. Also I tried to transplant categories block module and it didn't work. I'm using the Categories block Version 2.0 by Prestashop...here is: Link to comment Share on other sites More sharing options...
tomerg3 Posted January 14, 2014 Share Posted January 14, 2014 Looks like your Database is not working correctly now. (I was going to check for any Javascript errors). Link to comment Share on other sites More sharing options...
bgarcia Posted January 14, 2014 Author Share Posted January 14, 2014 (edited) Hi Tomerg3, Im newbie on Prestashop. How can I fix it, please? Regards, Edited January 14, 2014 by bgarcia (see edit history) Link to comment Share on other sites More sharing options...
tomerg3 Posted January 14, 2014 Share Posted January 14, 2014 Contact your host, they would be able to check / restart it. Link to comment Share on other sites More sharing options...
vekia Posted January 14, 2014 Share Posted January 14, 2014 Hi Vekia! Thanks for reply. I checked but there wasn't any exceptions at all. If I apply it...it would desappear the module on live edit. I make this move for other page and it happens. Also I tried to transplant categories block module and it didn't work. I'm using the Categories block Version 2.0 by Prestashop...here is: its not "modules > positions" tab, it's just modules > modules Link to comment Share on other sites More sharing options...
bgarcia Posted January 15, 2014 Author Share Posted January 15, 2014 Hi, It looks like everything is fine in the positions. Here is an screenshot. Im not sure is a problem from the database. Link to comment Share on other sites More sharing options...
tomerg3 Posted January 15, 2014 Share Posted January 15, 2014 Can you post a link where the categories are showing? Link to comment Share on other sites More sharing options...
vekia Posted January 15, 2014 Share Posted January 15, 2014 oks so everything is configured well in cases related to exceptions. can you try to switch the module position? for example move it to the top of the displayLeftColumn modules list will see what's goin on then Link to comment Share on other sites More sharing options...
bgarcia Posted January 15, 2014 Author Share Posted January 15, 2014 Hi Tomerg3, Here is the link where the categories are showing up perfectly: http://clientes.bcsoporte.com/atlesia2/index.php?id_category=6&controller=category Link to comment Share on other sites More sharing options...
tomerg3 Posted January 15, 2014 Share Posted January 15, 2014 This is quite odd, are you sure you did not add any exceptions for the categories module in the left hook, I noticed that the Layered Navigation filter is also not there, it may be related somehow. Link to comment Share on other sites More sharing options...
bgarcia Posted January 16, 2014 Author Share Posted January 16, 2014 I did not. This is an screen from this module: There is a way to make exceptions manually, directly on the archives? I dont mean in the position module administration panel of prestashop. There is a way? Someone start this site before me and he is not here anymore. Im not sure what he did. Thanks! Link to comment Share on other sites More sharing options...
tomerg3 Posted January 16, 2014 Share Posted January 16, 2014 That would be the preferred way to add exceptions, but since we don't see anything there, but also clearly see it's not showing in certain categories, something else must have been modified. You can try to check if there were any changes made to the category block module, first try the default theme, then try to compare the module files to the ones in the original copy of Prestashop (same version) or your theme. Let us know what you find. Link to comment Share on other sites More sharing options...
bgarcia Posted January 31, 2014 Author Share Posted January 31, 2014 Thanks Guys! I solved this in a miracle way. Kisses! 1 Link to comment Share on other sites More sharing options...
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