5ummer5 Posted January 13, 2014 Share Posted January 13, 2014 Hi, I need a bit of advice! Someone decided to change the image size in the Preferences > Images menu and now when they upload any images they do not resize correctly and become badly pixelated! Any anyone had this issue or can advise? Any help will be fantastic as they cannot load any new product because of this error. Many thanks all! Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted January 13, 2014 Share Posted January 13, 2014 Sounds like you need to regenerate the images. Marty Shue Link to comment Share on other sites More sharing options...
5ummer5 Posted January 13, 2014 Author Share Posted January 13, 2014 Oh dear! Will that have to be done for all images site wide?! I remember having to do that when I first did the site. They have over 2000 images uploaded and it kept crashing. Hmmm Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted January 13, 2014 Share Posted January 13, 2014 Oh dear! Will that have to be done for all images site wide?! No, you will only need to regenerate the image class/category that was changed. Marty Shue Link to comment Share on other sites More sharing options...
5ummer5 Posted January 15, 2014 Author Share Posted January 15, 2014 Excellent, I will give this a go now! Thank you very much for your help! Link to comment Share on other sites More sharing options...
5ummer5 Posted January 23, 2014 Author Share Posted January 23, 2014 Hi, I have just checked the site again and now all the images have corrupted and the size of the box is wrong to the left on the product images! Here is a link!! Here the thumbnails don't load! http://www.fentonsportsonline.com/cricket/188-gray-nicolls-cricket-shoes Here the main size of the image box is too big! http://www.fentonsportsonline.com/cricket/gray-nicolls-cricket-shoes/1584-gray-nicolls-viper-cricket-shoe.html This is now happening site wide! I have no idea what has been done but how can I solve it!? Thanks anyone for your help!! It is REALLY appreciated!! Link to comment Share on other sites More sharing options...
vekia Posted January 23, 2014 Share Posted January 23, 2014 verify the quality param in your back office it looks like it's very poor. preferences > images Link to comment Share on other sites More sharing options...
5ummer5 Posted January 23, 2014 Author Share Posted January 23, 2014 Thanks for the reply! Currently this is blank!! Link to comment Share on other sites More sharing options...
vekia Posted January 23, 2014 Share Posted January 23, 2014 use there for example 90 then regenerate thumbs i supopse that then images will have better qualty Link to comment Share on other sites More sharing options...
5ummer5 Posted January 23, 2014 Author Share Posted January 23, 2014 I will give that a go now! Link to comment Share on other sites More sharing options...
5ummer5 Posted January 23, 2014 Author Share Posted January 23, 2014 Thanks for the advice, I am trying to regenerate images but it keeps coming up with 502 Bad Gateway. Link to comment Share on other sites More sharing options...
vekia Posted January 23, 2014 Share Posted January 23, 2014 you regenerating images only for one image type (used as a product cover) or for all kind of thumbs? Link to comment Share on other sites More sharing options...
5ummer5 Posted January 23, 2014 Author Share Posted January 23, 2014 All kinds of thumbs as they have done something to effect them all! Link to comment Share on other sites More sharing options...
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