geiri Posted October 5, 2009 Share Posted October 5, 2009 Is it possible for Employee to receive email when a new order is placed. I cant see that feature Link to comment Share on other sites More sharing options...
ningu Posted October 5, 2009 Share Posted October 5, 2009 Should be in module Mail Alert 1 Link to comment Share on other sites More sharing options...
swguy Posted October 6, 2009 Share Posted October 6, 2009 Admin->Modules->Tools->Mail Alerts. 1 Link to comment Share on other sites More sharing options...
geiri Posted October 6, 2009 Author Share Posted October 6, 2009 Thanks guys I will take a look. Link to comment Share on other sites More sharing options...
geiri Posted October 6, 2009 Author Share Posted October 6, 2009 I don't get any email on new order.I have installed the module, but can't Configure anything...All other mail works, contact form, system emails, customer emails. Any ideas? Link to comment Share on other sites More sharing options...
geiri Posted October 6, 2009 Author Share Posted October 6, 2009 I found this out. The problem is with in the module it is in French and there is no English Lang file for it so you must translate it and then re install it again. Link to comment Share on other sites More sharing options...
Patric Posted October 7, 2009 Share Posted October 7, 2009 If your problem is solved, please add [solved] at the beginning of your topic's title by editing your first post !Thanks. Link to comment Share on other sites More sharing options...
summer Posted October 26, 2009 Share Posted October 26, 2009 I use Presta 1.2.4. My mail alert also not working. Would you please tell me which file should be created? because my mail alert's folder has all english translation. Thanks Link to comment Share on other sites More sharing options...
geiri Posted October 26, 2009 Author Share Posted October 26, 2009 For me it was enough to enable Mail Alerts module and create an English translation for it. You should check if any other email is being sent from your site. Link to comment Share on other sites More sharing options...
summer Posted October 26, 2009 Share Posted October 26, 2009 When I enable mail alert, my BO can't receive any order Link to comment Share on other sites More sharing options...
Baby Moon Posted January 25, 2010 Share Posted January 25, 2010 Hi, guys,For whom with mail alters is not working, please check whether you have modules/mailalters/mails folder and mail templates in that folder.I just found that in V1.2.5 no that folder, my website was installed from V1.2.0.x, and upgraded one by one, so, those templates were already there. Link to comment Share on other sites More sharing options...
lettersets Posted May 17, 2012 Share Posted May 17, 2012 For whom with mail alters is not working, please check whether you have modules/mailalters/mails folder and mail templates in that folder. THANK you! I have been struggling with not receiving the new order emails ever since I switched to Prestashop a month ago. Checking if it had to do with my email host, wondering if they were marked as spam, etc, etc. But I just checked the folder above and indeed the modules/mailalerts/mails/en folder was empty! Now I have to wait for the first order to come in to see if it actually works, but my guess is it is fixed. Thanks so much! Link to comment Share on other sites More sharing options...
dominio Posted July 1, 2015 Share Posted July 1, 2015 This still apply on july 2015, other languages have empty email, just copy and paste english one to have them again. cheers Link to comment Share on other sites More sharing options...
mushik Posted October 24, 2015 Share Posted October 24, 2015 i cannot seem to find the default mail templates. themes/theme_name/modules/mailalerts/mails/en/ is empty. in default prestashop 1.6.1.1 download, templates are missing. where to get these from? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now