my store admin backend spontaneously logs me out

[terungwa]

I can successfully log into the admin area of my prestashop (PrestaShop 1.5.6.1). However, when I click on any link within the admin area, I am redirected back to the admin login page. This has been a persitent occurence even though I have changed computers, that I have been working on so as to be sure, my original computer was not a factor.

 

I would appreciate any advice.

 

Kindly note, this was not the case when i first launched the store.

 

Thanks.

 

Terungwa

[walidon]

hi,

 

I hadthe same issue once. this is what i did

go to administration->préférences and Under general tab disactivate the "verify ip in cookies" (if it isyes put it no)

 

that worked for me and after 1 days i reactivated and it is still working fine!

I hope this solution will work for you.

let me know the result.

Cheers

[terungwa]

hi,

 

I hadthe same issue once. this is what i did

go to administration->préférences and Under general tab disactivate the "verify ip in cookies" (if it isyes put it no)

 

that worked for me and after 1 days i reactivated and it is still working fine!

I hope this solution will work for you.

let me know the result.

Cheers

I followed your advice, It appears I can't execute any action, as the system logs me out if I click on any button such as 'save', or 'edit'.

[walidon]

so is it solved or not yet?