incenseroute Posted January 4, 2014 Share Posted January 4, 2014 (edited) We sell incense and aromatherapy products and are based in Los Angeles, CA. I noticed some slow speeds and would like to open it up to all the PrestaShop users to see if it's just my problem or something more general? Any help, suggestions or anything? Please let me know; I appreciate your feedback and the support! URL: http://incenseroute.com/store_n/ ==edit== my host (dreamhost) sent me this traceroute to show that the connection is timing out somewhere in France... any ideas? > Host Loss% Snt Last Avg > Best Wrst StDev > 1. ip-67-205-0-3.dreamhost.com 0.0% 13 0.4 0.3 > 0.3 0.5 0.1 > 2. apache2-ps28183.ps28183.dreamhostps.com 0.0% 13 0.3 1.2 > 0.3 5.6 1.7 > 3. vl204.mag01.lax01.atlas.cogentco.com 0.0% 13 0.5 4.7 > 0.4 28.0 8.7 > 4. te0-0-0-6.ccr22.lax01.atlas.cogentco.com 0.0% 12 0.7 1.4 > 0.7 5.4 1.4 > 5. be2103.ccr22.sfo01.atlas.cogentco.com 0.0% 12 14.0 14.2 > 13.9 16.1 0.6 > 6. be2016.ccr21.sjc04.atlas.cogentco.com 0.0% 12 14.8 16.0 > 14.6 24.2 2.6 > 7. telecomitalia.sjc04.atlas.cogentco.com 0.0% 12 14.3 14.6 > 14.3 15.6 0.5 > 8. xe-5-1-2.parigi52.par.seabone.net 0.0% 12 153.5 156.0 > 151.5 196.5 12.8 > 9. dynaterra.parigi52.par.seabone.net 0.0% 12 158.4 161.3 > 153.8 185.1 10.7 > 10. po1-cr0-vbo.ALIONET.NET 0.0% 12 152.1 157.6 > 152.0 207.0 15.8 > 11. ve101-po1-ar0-vbo.ALIONET.NET 0.0% 12 151.9 152.2 > 151.8 153.2 0.5 > 12. ??? Thank you!! Edited January 4, 2014 by incenseroute (see edit history) Link to comment Share on other sites More sharing options...
sooroos Posted January 5, 2014 Share Posted January 5, 2014 it is just the default theme, nothing to comment about it, sorry! Link to comment Share on other sites More sharing options...
vekia Posted January 5, 2014 Share Posted January 5, 2014 i think that you've got troubles related to your hosting packet, it's a bit slow indeed. where you host this website? Link to comment Share on other sites More sharing options...
incenseroute Posted January 5, 2014 Author Share Posted January 5, 2014 Hi vekia! I'm hosting on dreamhost vps! I'd rather not customize the shop til I get the speed issues sorted out. thanks for your time and concerns, sir! i think that you've got troubles related to your hosting packet, it's a bit slow indeed. where you host this website? 1 Link to comment Share on other sites More sharing options...
vekia Posted January 5, 2014 Share Posted January 5, 2014 it's probably because it is hosted in US, i checked it from europe, far far away Link to comment Share on other sites More sharing options...
rai000 Posted January 5, 2014 Share Posted January 5, 2014 (edited) vekia, when i check on the pingdom analyzer, i see that there's a long wait time both from netherlands (which is understandable!) and USA (texas / new york)... i tried searching in the forums, but haven't really found any results pertaining to this issue... would you have any advice for me? thanks again!!! (edit: this is still incenseroute... was logged into another PS forum account, oops!!) Edited January 5, 2014 by rai000 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 5, 2014 Share Posted January 5, 2014 you can try with something. create simple html file for example text.html, put it inside some subdirectory and try to test it with some performance analysis tool like pingdom or gmetrix, will see then, if this is a host problem, or prestashop core 1 Link to comment Share on other sites More sharing options...
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