atomicdev Posted January 4, 2014 Share Posted January 4, 2014 (edited) Hi, I have a very strange situation here. The customer of the website in question raised a query with me yesterday regarding the order confirmation email address so to check which email the store was sending to I attempted to login with my master super admin access (which I'd done successfully before). Kept getting a message saying user doesn't exist but I was for sure using the correct login. So I tried to login with the customer's login and it worked fine. The problem with her login is that I had restricted view of a lot of modules to make the admin more simpler for her so I can only see things like orders and products etc. Having a look online I attempted to manually create my admin user as this was not showing in the ps_employee table. I set a username, password using MD5 hash and selected the profile ID as 1 (although I have no idea if this is even correct). It created the table successfully but I can't login with this either. I cannot find anything online to help me with this and I don't have a recent back up. Can anyone please advise how I can once again get into the main admin to see all modules etc? Your help is much appreciated thanks Edited January 4, 2014 by atomicdev (see edit history) Link to comment Share on other sites More sharing options...
atomicdev Posted January 4, 2014 Author Share Posted January 4, 2014 I'm also wondering if it would be possible to make the customer's login (that works) show ALL the available modules, preferences etc somehow?? Link to comment Share on other sites More sharing options...
atomicdev Posted January 6, 2014 Author Share Posted January 6, 2014 OK, lots of views no replies. Is there any Prestashop experts out there reading this who could possibly help with re-installing the admin to help restore the functions?? Paid work of course Link to comment Share on other sites More sharing options...
El Patron Posted January 6, 2014 Share Posted January 6, 2014 see this post, you must include the cookie key with md5 hash http://www.prestashop.com/forums/topic/51589-forgotten-lost-password-manual-reset-via-phpmyadmin/ Link to comment Share on other sites More sharing options...
bellini13 Posted January 7, 2014 Share Posted January 7, 2014 there were a couple of issues 1) The database being used had 2 sets of PS tables (ps_ and ps_another). The OP was trying to manually update the wrong set of tables 2) the Admin profile permissions were altered and "view" access to many of the back office pages were removed. The fix was to update those access entries so view permissions were restored to a value of 1 1 Link to comment Share on other sites More sharing options...
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