markjl Posted January 4, 2014 Share Posted January 4, 2014 Hello How can I understand the site visitor statistics which show that number of visits just kept dropping over 2013 whereas Google Analytics reports a steady number of visitors per month. Herewith an illustration Regards Link to comment Share on other sites More sharing options...
NemoPS Posted January 4, 2014 Share Posted January 4, 2014 If you click day/month/year etc, or input a date, you will see visits for the selected time frame only Link to comment Share on other sites More sharing options...
markjl Posted January 4, 2014 Author Share Posted January 4, 2014 hello yes I already did that, as you may see in the illustration above, stats are both fo January to December 2013 but are completely different between Prestashop and Google. Link to comment Share on other sites More sharing options...
NemoPS Posted January 4, 2014 Share Posted January 4, 2014 That is normal, they are higher are they not? It's because prestashop uses a different method to count visits, and they are probably not unique Link to comment Share on other sites More sharing options...
markjl Posted January 4, 2014 Author Share Posted January 4, 2014 (edited) perhaps the method is different but as you can see they drop from 4000 in the beginning of the year to 0 for the final quarter. How can I understand these statistics and what is the method of calculation? Edited January 4, 2014 by markjl (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted January 4, 2014 Share Posted January 4, 2014 Perhaps you installed a module which is interfering with the correct data collection, did you? Link to comment Share on other sites More sharing options...
markjl Posted January 4, 2014 Author Share Posted January 4, 2014 Not to my knowledge. Can you give an example of the sort of module are you thinking of? Do you agree then that there is no particular reason why stats should drop? Link to comment Share on other sites More sharing options...
NemoPS Posted January 4, 2014 Share Posted January 4, 2014 There is, for example, if you manually dropped some entries in the 'connections' table of the database. But quite honestly, you should not use Prestashop's statistics for visits, they could be misleading. Trust google only Link to comment Share on other sites More sharing options...
markjl Posted January 4, 2014 Author Share Posted January 4, 2014 I did not drop anything from the connections table Well that's a shame that Prestashop statistics are not considered reliable ... since it might give further understanding to user profiles Link to comment Share on other sites More sharing options...
vekia Posted January 4, 2014 Share Posted January 4, 2014 prestashop stats shows also visits from bots, scanners and crawlers. google analytics only real visits from real users. Link to comment Share on other sites More sharing options...
markjl Posted January 4, 2014 Author Share Posted January 4, 2014 That's all very well but once again that implies that I no longer have any visitors which is not the case Link to comment Share on other sites More sharing options...
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