Rebel Tech Posted January 3, 2014 Share Posted January 3, 2014 (edited) Good evening. So I have a very strange one! I have modified the bankwire module to set the status' of orders to Pending. Status "Pending" was created by editing "Awaiting Cheque Payment" status and then changing PS_OS_CHEQUE to PS_OS_PENDING Both an HTML and .TXT email was also created. Now when a customer places an order, using Bank Wire as their payment, the system sends the 'correct_email.jpg'. If I change the order status to something else and then back again to 'Pending' then the system sends the 'incorrect_email.jpg'. Does anyone have any idea why? Edited July 31, 2014 by Rebel Tech (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 4, 2014 Share Posted January 4, 2014 hello please check the "email" template under orders > statuses tab in your back office. you've got there definition of email template for each available order "state" Link to comment Share on other sites More sharing options...
kudyratu Posted January 4, 2014 Share Posted January 4, 2014 buongiorno a tutti. nel modulo email l'invio di email di conferma è positivo, quando invece dal negozio clicco su email contatti gmail indirizza a https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=%73%6d%6f%6b%65%67%61%6d%65%73.%65%75@%67%6d%61%69%6c.%63%6f%6d mentre l'idirizzo è smokegames.eu@gmail,com. come si risolve? grazie a tutti Link to comment Share on other sites More sharing options...
Rebel Tech Posted January 4, 2014 Author Share Posted January 4, 2014 Hi Vekia They are as follows: Statuses.jpg is the complete list details is the edit on "pending" It seems that it doesn't pull the details are reverting back from one status to "pending" Here is the html code <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>Message from {shop_name}</title> </head> <body> <table style="font-family: Verdana,sans-serif; font-size: 11px; color: #374953; width: 550px;"> <tbody> <tr> <td align="left"><a title="{shop_name}" href="{shop_url}"><img style="border: none;" src="{shop_logo}" alt="{shop_name}" /></a></td> </tr> <tr> <td> </td> </tr> <tr> <td align="left">Hi <strong style="color: {color};">{firstname} {lastname}</strong>,</td> </tr> <tr> <td> </td> </tr> <tr> <td style="background-color: {color}; color: #fff; font-size: 12px; font-weight: bold; padding: 0.5em 1em;" align="left">Your order with the reference {order_name} - Awaiting Confirmation</td> </tr> <tr> <td> </td> </tr> <tr> <td align="left">Thank you for shopping at {shop_name}!<br /><br /> Your order with the reference {order_name} has been placed successfully and will be <strong>processed shortly</strong>.</td> </tr> <tr> <td> </td> </tr> <tr> <td align="left"><p>You have selected to pay by online transfer.</p> <p>Please do <strong>NOT</strong> make payment yet. A staff member from {shop_name} will advise you when to make the transfer.<br /> <br /> Here are {shop_name}'s bank details:<br /><br /> <strong>Amount:</strong> {total_paid}<br /><br /> <strong>Account owner:</strong> {bankwire_owner}<br /><br /> <strong>Account details:</strong><br /><br />{bankwire_details}<br /><br /> <strong>Reference to use:</strong> {lastname}/{order_name}</p></td> </tr> <tr> <td> </td> </tr> <tr> <td align="left">You can review your order and download your invoice from the <a style="color: {color}; font-weight: bold; text-decoration: none;" href="{history_url}">"Order history"</a> section of your customer account by clicking <a style="color: {color}; font-weight: bold; text-decoration: none;" href="{my_account_url}">"My account"</a> on our shop.<br /><br /></td> </tr> <tr> <td align="left">If you have a guest account, you can follow your order via the <a style="color: {color}; font-weight: bold; text-decoration: none;" href="{guest_tracking_url}">"Guest Tracking"</a> section on our shop.</td> </tr> <tr> <td> </td> </tr> <tr> <td style="font-size: 10px; border-top: 1px solid #D9DADE;" align="center"><a style="color: {color}; font-weight: bold; text-decoration: none;" href="{shop_url}">{shop_name}</a> powered by pure awesomeness!™</td> </tr> </tbody> </table> </body> </html> Link to comment Share on other sites More sharing options...
Rebel Tech Posted January 4, 2014 Author Share Posted January 4, 2014 buongiorno a tutti. nel modulo email l'invio di email di conferma è positivo, quando invece dal negozio clicco su email contatti gmail indirizza a https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=%73%6d%6f%6b%65%67%61%6d%65%73.%65%75@%67%6d%61%69%6c.%63%6f%6d mentre l'idirizzo è smokegames.eu@gmail,com. come si risolve? grazie a tutti English please? Link to comment Share on other sites More sharing options...
kudyratu Posted January 4, 2014 Share Posted January 4, 2014 English please? I do not speak English and I do not write. use google translator. thanks anyway. I'll find another solution. Yours sincerely Link to comment Share on other sites More sharing options...
Rebel Tech Posted January 6, 2014 Author Share Posted January 6, 2014 Erm, I think you should start a new topic since this thread is for something completely different. Anyone able to help with my issue? Link to comment Share on other sites More sharing options...
Rebel Tech Posted January 7, 2014 Author Share Posted January 7, 2014 I have done more testing and I can't seem to solve this issue. I am 99% sure it has to do with the linkage on the first STATUS (PS_OS_CHEQUE / AWAITING CHEQUE PAYMENT") as if I assign any other email it also gives errors. I am trying to locate all files that have PS_OS_CHEQUE in them so I can change to the new database name PS_OS_PENDING. I have change config.inc.php define('_PS_OS_PENDING_', Configuration::get('PS_OS_PENDING')); define('_PS_OS_PAYMENT_', Configuration::get('PS_OS_PAYMENT')); define('_PS_OS_PREPARATION_', Configuration::get('PS_OS_PREPARATION')); define('_PS_OS_SHIPPING_', Configuration::get('PS_OS_SHIPPING')); define('_PS_OS_DELIVERED_', Configuration::get('PS_OS_DELIVERED')); define('_PS_OS_CANCELED_', Configuration::get('PS_OS_CANCELED')); define('_PS_OS_REFUND_', Configuration::get('PS_OS_REFUND')); define('_PS_OS_ERROR_', Configuration::get('PS_OS_ERROR')); define('_PS_OS_OUTOFSTOCK_', Configuration::get('PS_OS_OUTOFSTOCK')); define('_PS_OS_BANKWIRE_', Configuration::get('PS_OS_BANKWIRE')); define('_PS_OS_PAYPAL_', Configuration::get('PS_OS_PAYPAL')); define('_PS_OS_WS_PAYMENT_', Configuration::get('PS_OS_WS_PAYMENT')); But I can't seem to find the rest. Any ideas? Link to comment Share on other sites More sharing options...
Rebel Tech Posted January 21, 2014 Author Share Posted January 21, 2014 Bump? Link to comment Share on other sites More sharing options...
faustueb Posted July 8, 2014 Share Posted July 8, 2014 Goodmorning, If i click on on the email footer contacts gmail redirect https://mail.google....o=info@%67%6d%61%69%6c.%63%6f%6d how to solve this? thanks in advance! Link to comment Share on other sites More sharing options...
Rebel Tech Posted July 31, 2014 Author Share Posted July 31, 2014 I solved this by reinstall Prestashop. Link to comment Share on other sites More sharing options...
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