[SOLVED] Can’t log in to Admin After Site Going Live

[deepee]

Hi

I couldn't log in to my admin after changing from the temporary IP I used to build the site, to the permanent fixed IP.

The login would not authenticate me with my existing details and I opted to try the "Forgot your password?" link.

I got the email with new password and tried that. No good

I searched for an answer and found this thread:
http://www.prestashop.com/forums/viewthread/29005/help_installation___upgrade/solved_cant_log_in_after_upgrade_to_1_dot_2_dot_4

I changed the setting.inc.php as suggested.

I have tried logging in with the new password as well as the old one but still get "employee does not exist, or bad password"

I tried to request a new password but get "You can regenerate your password only each 360 minute(s)"

Any help would be greatly appreciated.

Thanks
Deepee

[deepee]

I found this thread and manually changed the "last_passwd_gen" field in PHPMyadmin to a time before 360 minutes.
http://www.prestashop.com/forums/viewthread/29753/help_installation___upgrade/manually_add_admin_user

I got the email ok but it still won't authenticate me with the valid username and new password.

[deepee]

Fixed!

There was an error in the syntax of the fix posted in the above thread:-
Change define(’PS_BASE_URI‘, ‘/prestashop/’); to define(’PS_BASE_URI‘, ‘/’);

It should be: define('__PS_BASE_URI__', '/');

[deepee]

This is weird!
When I checked the changes to the line I posted above, the syntax change does not appear.
Yet, when I edit the message, it appears as it should???
I suspect it is a character encoding issue in Firefox and probably the syntax in the original thread was correct.

Just to clarify, the line should read as per the attached jpeg image

[TropischBruin]

you should use code tags ;-)

[Eric Nguyen]

What are code tags?

you should use code tags ;-)