samsadri Posted January 2, 2014 Share Posted January 2, 2014 Hello, I have a problem with prestashop sending multiple order confirmations the the client. For example I get one that the order is confirmed then i get one with the invoice attachment. Then i get another email in the same order. also i get forwarded email from the clients personal email with the same order confirmed and invoice. Is there any insight where is can start to trouble shoot? Thans Link to comment Share on other sites More sharing options...
vekia Posted January 2, 2014 Share Posted January 2, 2014 you've got exactly the same emails? or for example information about different order statuses? you can manage sending of emails under orders > statuses tab in back office you can disable / enable emails there Link to comment Share on other sites More sharing options...
samsadri Posted January 2, 2014 Author Share Posted January 2, 2014 Thank you, Vekia. It Worked. Link to comment Share on other sites More sharing options...
samsadri Posted January 2, 2014 Author Share Posted January 2, 2014 I also had checked both send text and HTML email confirmation. so i checked off one. and it worked. Thanks again for your help. Link to comment Share on other sites More sharing options...
vekia Posted January 3, 2014 Share Posted January 3, 2014 thank you for information where the problem was im glad that i could help you a little in this case i marked whole topic as [solved] too with regards, Milos Link to comment Share on other sites More sharing options...
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