Make Attribute Selection Required?

[motoxflyr]

Does anyone have a way to make an attrubute selection required before adding to the cart?

 

 

PS 1.4.11

[El Patron]

I don't know if this will satisfy your requirement but you can tell ps not to allow add to cart in category list for products with attributes, i.e. they must view product detail.

 

back office-->preferences-->products

 

http://screencast.com/t/jbSq4bwXqdtV

[motoxflyr]

Thanks, I do have that set already.  Problem is customers add to cart without making an attribute selection.  We then have to follow up and ask the customer what they want.  I need a way to make some sort of selection required. 

[El Patron]

actually I am terrible at attributes but if you don't mind maybe we can together understand them better.

 

my understanding is one sets up product combinations and each product who has combinations has a 'default' combination. 

 

The default combination could example be size 'small'.

 

How is it that your default combination does not have 'buy-able' attribute?

[motoxflyr]

The problem is that some customers fail to make a selection before adding to the cart.  So in your example, we'd ship a default (small) and then have to go through a return process. 

 

In our case, I have made the first attribute just the word 'SELECT' and also added a notice reminding them to make a selection.

 

We still get orders for the 'SELECT' attribute (customer neglected to make a selection).

[El Patron]

see if this helps...

 

http://www.presto-changeo.com/en/content/7-default-attribute-alert

[El Patron]

I can't find the article but it was in the Wall Street Journal about combating 'returns' because of purchasing the wrong size.  Basically the software monitored by customer returns to see if they made the same mistakes before.  If you need help for example using 'free' hack solution and are not comfortable with installing yourself then it's possible to find good person to do this for you.

 

But I certainly understand how you are motivated to find a good solution to this and sorry if I'm not the most knowledgeable as it concerns attributes/combos.

 

If this is a big issue, the real expert is the team at Presto-Changeo.  I don't know of many successful shops using attributes that don't use one of their attribute modules. 

[stottycabanas]

If this is a big issue, the real expert is the team at Presto-Changeo.  I don't know of many successful shops using attributes that don't use one of their attribute modules. 

Presto-Changeo do seem to be (quite rightly) well regarded, but having had a play with the demo versions of their attribute modules, they still don't address the requirement of the OP (and of many others in these forums): the facility to force customers to make attribute selections before they can add a product to the cart.

The alert you highlighted is perhaps of some help - there again, if the default combination was exactly what the customer wanted, having a warning message appear would be an unwelcome interruption to the buying experience.

It's so common when buying online these days to see attribute dropdown lists with no default values but the word 'Select' or similar forcing a choice to be made. I'm surprised that it's not a standard feature in Prestashop, and even more surprised that no-one seems to have a module to do this.

Well, OK, maybe my search hasn't been that extensive - perhaps there is something out there that offers this.

Cheers, Dave

[motoxflyr]

Thanks Dave and El Patron -

 

I did also implement the java alert - it works, but I can see where some customers will click 'OK' and still add 'SELECT' to their cart.

 

I found that you can use a 'customization' field and make it required.  I'll try that next, if the alert does not do the job.

 

 

Adding a tick box to make attributes required would be a great addition to Prestashop.

[netplayer]

As long as there is a jscript alert in the module you use for attributes, with a little code hacking you could as well cancel the add-to-cart submission when the alert event fires.

 

For example if you locate the jquery (probably)  function that fires the alert box, all it takes to cancel the  cart button to submit is  this code:

 

<code>

 

e.preventDefault();

 

</code> 

 

(e is the button event handler, maybe need to add it in the parent function).

[El Patron]

There has been some chatter in the news (wall street journal) about managing returns and people buying the wrong size etc.  They developed metrics from their customer data and their return history and interacted with them when it seemed they were going to make the same mistake.