Instalation Fail in 56%

[csdiedrich]

Good morning,

I have a problem in prestashop 1.5.6 installation, it loads all the steps and at the time of installation it to the 56% when installing modules, that generates the message in the server logs is: "PHP Fatal error: Uncaught exception 'PrestaShopException 'with message' Property reinsuranceClass-> id_shop is empty 'em ", I'm using apache 2.4 with php-fpm, can someone help me?

[benjamin utterback]

What are your permissions? Have you tried to simply start from scratch again? Sometimes the files can be corrupted during the download or transfer process. 

 

Are you using an auto installer or are you installing via FTP? 

[csdiedrich]

For testing I left the site running with permissions of 777 on folders ( the user is restricted but can create sessions, settings.inc.php too) , I copied the . Zip into the server and unzipped it there, then I believe it is not corrupted file .

 

What was unable to identify :

- It creates the database tables ;

- Population them;

- Execute this query :

SELECT s.id_shop, CONCAT(su.physical_uri, su.virtual_uri) AS uri, su.domain, su.main FROM ps_shop_url su LEFT JOIN ps_shop s ON (s.id_shop = su.id_shop) WHERE (su.domain = 'felipeteste-com-br.redehost.net' OR su.domain_ssl = 'felipeteste-com-br.redehost.net') AND s.active = 1 AND s.deleted = 0 ORDER BY LENGTH(CONCAT(su.physical_uri, su.virtual_uri)) DESC

 

And returns nothing for him , hence generates the message :

Uncaught exception ' PrestaShopException ' with message 'Property reinsuranceClass - > id_shop is empty

 

But if I run this query directly on the database it returns the id 2 and the url of the site where you installed it .

 

 

Another point I noticed was :

It installs prestashop , but not the products inside, if I access the admin it works perfect, but the site itself does not , he just gets a blank page .

[csdiedrich]

Follows the trace I got in the apache logs:

 

2013/12/31 14:53:13 [error] 52098#0: *1049 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught exception 'PrestaShopException' with message 'Property reinsuranceClass->id_shop is empty' in /home/test.com/www/classes/ObjectModel.php:837

Stack trace:

#0 /home/test.com/www/classes/ObjectModel.php(255): ObjectModelCore->validateFields()

#1 /home/test.com/www/classes/ObjectModel.php(455): ObjectModelCore->getFields()

#2 /home/test.com/www/classes/ObjectModel.php(417): ObjectModelCore->add(true, false)

#3 /home/test.com/www/modules/blockreinsurance/blockreinsurance.php(359): ObjectModelCore->save()

#4 /home/test.com/www/modules/blockreinsurance/blockreinsurance.php(55): Blockreinsurance->installFixtures()

#5 /home/test.com/www/install/models/install.php(635): Blockreinsurance->install()

#6 /home/test.com/www/install/controllers/http/process.php(230): InstallModelInstall->installModules(false)

#7 /home/test.com/www/install/controllers/http/process.php(97): Ins" while reading response header from upstream, client: 200.178.195.70, server: test.com, request: "GET /install/index.php?installModules=true&_=1388508625669 HTTP/1.0", upstream: "fastcgi://127.0.0.1:6007", host: "test.com", referrer: "http://teste.com/install/index.php?restart=true"

[benjamin utterback]

Okay, does your hosting run as 'non-user' permissions ? Can you tell me a little more about the hosting setup. If the user is restricted, you will probably run into more problems than just this.