tdelios Posted December 29, 2013 Share Posted December 29, 2013 Hello All.. I have setup my site and configured correctly the 'Paypal USA, Canada' module. Even PayPal confirmed my settings on both their end and my end. I attempted to do a test run with myself by getting my [spam-filter] to shop on my site, select the PayPal payment option.. Be presented with the ability to pay by credit card, entered all the information and was successfully charged (as per the Paypal confirmation) email.. My [spam-filter] clicked on the link to return me back to my shopping cart site. We noticed that that the PrestaShop software still kept my [spam-filter]'s shopping cart full as is.. did not detect any checkout process and her 'Order History and Details' is empty. From the Back-Office, nothing showed up as a new order. Paypal support seems to think that it is a bug in your 'Paypal USA, Canada' module (assuming that PrestaShop created) it, in which the handshaking between the successful order was not transmitted back to my site in order to finalize the process which basically my site sat there doing nothing. Can someone please tell me what is going on and/or how to fix this problem? Thanks Tom Link to comment Share on other sites More sharing options...
tdelios Posted December 30, 2013 Author Share Posted December 30, 2013 With the help of bellini13, he helped me nail down the problem (hopefully).. If your product names contains special characters such as quotes (both single or double), commas etc.. then it causes problems with the Paypal module.. I had to strip away as much as of these special characters from my product line as possible in order to avoid this problem... I did a quick test and it seems that the theory is holding true... Link to comment Share on other sites More sharing options...
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