ricky11 Posted December 21, 2013 Share Posted December 21, 2013 I have been going back and forth with PS 1.5.6.1 5 stage and 1 page checkout Here are my results 1 stage checkout has a major flaw in that the user NEEDS to press "SAVE" after they enter their email and password information. If the user scrolls down they will not be able to make payment as PS will display "LOGIN TO DISPLAY PAYMENT INFORMATION" The user thinks they have entered it above, and is not directed to click SAVE. What happens here is that the cart is eventually abandoned. I have tested this on over 20 users and almost all of them scrolled down below could not see the payment information, and got confused. I then went on to the 5 stage checkout, which was actually more intuitive and clear. Disabling the instant express checkout makes things even more clearer. 5 PAGE checkout results - the only problem here is that their is a unnecessary delay after the user account creating process. What happens is that PS takes the user back to STEP 1 (CART SUMMARY) after the user has successfully created their account. This is inefficient. The user should be taken to step 3, but instead is taken back to step 1. whats more confusing atleast in my theme and i think in the default too is the 5 STAGE bar above the cart vanishes for some of the stages and then re-appears for other stages. This further confuses the user. Any thoughts on this? Is this by design, or is anyone else also thinking along the same lines as me? thanks. Link to comment Share on other sites More sharing options...
ricky11 Posted January 7, 2014 Author Share Posted January 7, 2014 bumper cars... Link to comment Share on other sites More sharing options...
ricky11 Posted January 16, 2014 Author Share Posted January 16, 2014 anyone help? or having the same issues? Link to comment Share on other sites More sharing options...
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