Maury Markowitz Posted December 19, 2013 Share Posted December 19, 2013 I am running a 1.5.6.0 server in english and mexican-spanish here: http://biz144.inmotionhosting.com/~almace5/ Over the last two days I have been working on adding more string translations. There were only a few dozen changes and nothing odd. In order to make this work we had to adjust the php.ini to allow more variables, first to 1500, and then to 2500. I also did a Smart cache clear (I don't recall why, some screen suggested it). That's *it*, I made no other changes Some time during this process my front office "disappeared", it now consists of nothing other than a blank body and a single empty style tag in the header. I have restored my public_html from a known working copy. This had no effect. The back office continues to work fine. Can anyone offer even the slightest clue what might be going on?! Link to comment Share on other sites More sharing options...
vekia Posted December 19, 2013 Share Posted December 19, 2013 hello i checked your website and it looks like front office works well there Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 19, 2013 Author Share Posted December 19, 2013 This is very strange. I was gone for about three hours, and then magically came back. My local browser cached the "gone" version, but looking in Firefox, there it was. Worried about this, but crossing fingers… Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 20, 2013 Author Share Posted December 20, 2013 Ok, the problem is back, but now it is "one level down". Go to the front office: http://biz144.inmotionhosting.com/~almace5/ Select any product to View. I get a blank page. Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 20, 2013 Author Share Posted December 20, 2013 On further investigation this appears to happen everywhere on the site - categories show subcategories but no product listings, there is no template in the page only the text, etc. Manufacturers are also blank. Oddly, the site map works, as does the CMS pages. I suspect some sort of module mis-match, but I'm not running much on this machine. Only customcontent and a blogging module. Any advice anyone? Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 20, 2013 Author Share Posted December 20, 2013 More information: This seems to be related to caching, although I don't know what. I hit "clear smarty cache" and now the entire site is blank again. I turned on "Force compilation" and turned off Cache, but that does not help. It seems that the site is trying to draw pages from the cache, but the pages do not exist in the cache. Can anyone imagine why this would happen? Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 20, 2013 Author Share Posted December 20, 2013 Ok, resetting my .htaccess to default fixed that… Stranger and stranger. Link to comment Share on other sites More sharing options...
Maury Markowitz Posted December 20, 2013 Author Share Posted December 20, 2013 Ok, I may be reading this incorrectly, but it appears to have something to do with this: suPHP_ConfigPath /home/almace5/public_html I understand that this file causes the php.ini file to become recursive. Which seems to suggest that something in my php.ini file is causing this problem. The only thing I changed in that file was the max_vars, to 2500. Link to comment Share on other sites More sharing options...
El Patron Posted December 20, 2013 Share Posted December 20, 2013 when you front office goes 'blank'...turn on errors so you can find the underlying error and message...then you can search for a fix.. blank pages are 'impossible' to fix without this information. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
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