FS3 Posted December 19, 2013 Share Posted December 19, 2013 Hello Is there anyway to force customers to fill in the telephone number at the checkout? Thanks Link to comment Share on other sites More sharing options...
vekia Posted December 19, 2013 Share Posted December 19, 2013 you can configure customer settings: preferences > customers and select this option: Link to comment Share on other sites More sharing options...
FS3 Posted December 20, 2013 Author Share Posted December 20, 2013 Hi that doesn't force them at the till point, we've got that switched on already and they still don't do it. (Only account creation) is selected however on that page you mentioned Link to comment Share on other sites More sharing options...
El Patron Posted December 20, 2013 Share Posted December 20, 2013 Hi that doesn't force them at the till point, we've got that switched on already and they still don't do it. (Only account creation) is selected however on that page you mentioned to force telephone, then you need this to be set also, else they are not presented with full account creation info. http://screencast.com/t/vzQnqmI2 Link to comment Share on other sites More sharing options...
FS3 Posted December 20, 2013 Author Share Posted December 20, 2013 I presume this is how customers are opting out of putting a telephone number in at the checkout, will this force them even without an account? I've changed this setting now. Basically we must have a telephone number no matter what. 1 Link to comment Share on other sites More sharing options...
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