No carriers available

[katiabudnik]

I'm having issue with carrier 

http://screencast.com/t/qZTBJwjnzPY

 

my website is: zoharanyc.com

 

I have configured carrier module according to the prestashop manual.

But when I enter valid US address it doesn't show any carriers.

Only when I uncheck and then check "Use the the delivery address as the billing address" it shows carriers.

 

It very inconvenient and I'm not sure everyone will do that.

 

Please let me know how can I solve this issue.

 

Thank you

[matzmu]

DO you configure zones?

[CartExpert.net]

Hi.

 

Set up a test account so people can have a look at the problem.

 

Regards.

Robin.

The CartExpert Team

[CartExpert.net]

You have a Javascript error which prevents updating the address and displaying the carriers.

 

Error: TypeError: json.summary is undefined
Source File: https://zoharanyc.com/themes/Zohara2/js/order-opc.js
Line: 405

 

Regards.

Robin.

The CartExpert Team

[katiabudnik]

I see.

 

How can I fix it?

 

Thank you

[CartExpert.net]

There is a missmatch in the order-opc.js compared to the original file, on line 311

 

If correcting that will  not solve the problem, it's a PrestaShop bug or there's some other problem with your scripts.

 

Regards.

Robin.

The CartExpert Team

Edited December 19, 2013 by CartExpert.net (see edit history)

[katiabudnik]

I have fixed the script. It didn't help.

 

If you're logged in and add items to the cart the shipping price doesn't change and no carriers are available. Again it works only if you  check "Use the the delivery address as the billing address". Also when you're adding more products to the cart, you receive error message - Technical error: unable to save address.
If you're not logged in at add products as a new user, everything works fine, but it doesn't show payment methods.

 

Please let me know how I can fix it.

 

Thank you a lot

[CartExpert.net]

You didn't make the changes, the file is still how it was.

params += 'id_country='+encodeURIComponent($('#id_country').val())+'&';

The above code is wrong, it should be:

params += 'id_country='+encodeURIComponent($('#id_country'+(type == 'invoice' ? '_invoice' : '')).val())+'&';

Regards.

Robin.

The CartExpert Team

Edited December 19, 2013 by CartExpert.net (see edit history)

[katiabudnik]

I double checked and its updated

Here is the screenshot

 

Thank you

 

 

 

[katiabudnik]

Could you please help me to find out what else might be wrong?

 

Thank you a lot.

[CartExpert.net]

Are you not getting any errors (e.g. error_log) ?

 

Regards.

Robin.

The CartExpert Team

[katiabudnik]

Hi,

 

I don't get any errors. Do you?

 

Please let me know.

 

Thank you