Cipo Posted September 30, 2009 Share Posted September 30, 2009 Hello,question: prestashop don't send operator mail after new order is posted? because i see client mails, but none of the operator mail.Thanks Link to comment Share on other sites More sharing options...
TropischBruin Posted September 30, 2009 Share Posted September 30, 2009 Did you use the search?No, next time please do so.As for you question: Install the mail-alerts module. Link to comment Share on other sites More sharing options...
Cipo Posted September 30, 2009 Author Share Posted September 30, 2009 Ok, sorry.. i have mail-alert instaled, but no mail to client after new order and no confirmation on operator mail....Something goes wrong... and i don't know what...Sorry again and thank you Link to comment Share on other sites More sharing options...
TropischBruin Posted September 30, 2009 Share Posted September 30, 2009 Hello,question: prestashop don't send operator mail after new order is posted? because i see client mails, but none of the operator mail.Thanks Ok, sorry.. i have mail-alert instaled, but no mail to client after new order and no confirmation on operator mail....Something goes wrong... and i don't know what...Sorry again and thank you First you say that an e-mail is send to the client, now you don't.Is your Contact page working? Link to comment Share on other sites More sharing options...
Cipo Posted September 30, 2009 Author Share Posted September 30, 2009 To the client side i see just order confirmation, but not the invoice... on the operator side nothind received... I think I have a problem... Yes my Contact page is working... I use a translation for my prestashop site and i think this is the problem... Thank you very much for your suppor. Link to comment Share on other sites More sharing options...
TropischBruin Posted September 30, 2009 Share Posted September 30, 2009 You not making it any easyer with differend answers every time.When you place an order as a client, does the client reciev an e-mail with the orderconfirmation?If you register as a new client, do you get the registration e-mail? Link to comment Share on other sites More sharing options...
Cipo Posted October 1, 2009 Author Share Posted October 1, 2009 When i plece a order as a client - i don't have confirmation e-mail with invoice. I receive just in preparation mail. When i register as a new client i don't receive anything. This is the reason for my answer. I think is from trasnlations e-mail files. I'm not answering differit every time. In this this - between your replys - i try to find the solution...Thank you Link to comment Share on other sites More sharing options...
TropischBruin Posted October 1, 2009 Share Posted October 1, 2009 Is this a new install and what version.If this is an upgrade from which version did you upgrade? Link to comment Share on other sites More sharing options...
Cipo Posted October 1, 2009 Author Share Posted October 1, 2009 It's a new installation of 1.2.1.0 version Link to comment Share on other sites More sharing options...
TropischBruin Posted October 1, 2009 Share Posted October 1, 2009 That is not the current release: 1.2.4.0. Link to comment Share on other sites More sharing options...
Cipo Posted October 1, 2009 Author Share Posted October 1, 2009 no, is not the current release, but is the version i have. Is configured for my store and i don't want to change... yet... Link to comment Share on other sites More sharing options...
TropischBruin Posted October 1, 2009 Share Posted October 1, 2009 Did it ever worked? Link to comment Share on other sites More sharing options...
Cipo Posted October 1, 2009 Author Share Posted October 1, 2009 yes... but right now i think is php_value max_execution_time problem. Time-out error is from this parameter... I make a new .htaccess and i test now Link to comment Share on other sites More sharing options...
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