Taxs Not Calculating

[Danpoor]

My taxs on my website are not calculating at all. Not sure what is wrong. I have attached some screen shots. If you notice anything wrong let me know or anything else I can do to fix it.

[El Patron]

from second screen shot you do not have tax associated to the product...that is my guess

 

http://screencast.com/t/8fC9Gse2DX

[Danpoor]

Doesn't matter what I put in there it doesn't calculate. And isn't that just to show the tax on the product page and not in the cart?

[kerrianne42]

I am having a similar problem, my taxes are not being calculated or added to the cart. I am in Florida, so I need only charge sales tax to addresses within Florida, however I am unable to convince PrestaShop to add the taxes. I have a tax rule set up for the zip code range for Florida, and the tax appears on the Price tab of each product page as I have selected.

 

Any ideas are very welcome!

 

Thanks!

[Danpoor]

Remember the laws changed you need to charge everyone tax now.

[kerrianne42]

Either way (although I don't think the act has been signed into law yet, and it has a 180-day minimum enaction window, and this site qualifies for Small Seller Exemption so I'll still only be collecting sales tax for Florida) - I'm still not able to add taxes to my cart.

Edited December 17, 2013 by kerrianne42 (see edit history)

[tdr170]

A couple of notes the product tax is to apply tax to the product in the cart, you also need to set all groups to show prices tax excluded.

At the bottom of the localization/ taxes page make sure show tax in cart is set to yes.

For taxes to be applied you must be logged in as a registered customer otherwise there is no address for Prestashop to apply taxes to.

If you want tax to show in the header cart you can edit the blockcart.php file and change the line below.

 

 

modules/blockcart/blockcart.php  (around line 58)

 

change this

$useTax = !($taxCalculationMethod == PS_TAX_EXC);

 

To this:

$useTax = true; /*!($taxCalculationMethod == PS_TAX_EXC)*/; 

[Danpoor]

Yep doesn't work even as a registered user. I tried that already. I read else where about that. I appreciate your help.

[El Patron]

Doesn't matter what I put in there it doesn't calculate. And isn't that just to show the tax on the product page and not in the cart?

 

if it's not there it won't work.  We can only work with the information you provide.  i.e. you  provided product with no tax association.

[tdr170]

You may need to PM one of use with Log In info to the BO for use to just fix this for you.

As El Patron said if the products don't have a tax association taxes will not work.

[Danpoor]

I would be willing to let someone that is a moderator to log into the Back Office. This is really driving me nuts.

[Danpoor]

Well I got it to apply taxs. Had to apply a states tax rule to the entire country and then it started working.

[kerrianne42]

I'm happy to say that taxes do - eventually - calculate! YAY!

 

I would like to state clearly for future problems like this:

 

TAXES ARE NOT CALCULATED PRIOR TO SHOPPER LOG IN / REGISTRATION.

 

This should be screamed from rooftops. Do you know it took me over a week to figure it out?

 

So thanks for all the help. I am - after this nightmare - fairly certain I will never again inflict PrestaShop on another client. Off to cope with the next crisis!

[kerrianne42]

 

For taxes to be applied you must be logged in as a registered customer otherwise there is no address for Prestashop to apply taxes to.

 

 

And yet, PrestaShop can figure out the actual shipping price based on the destination zip code - the same zip code that controls the tax applied - prior to the shopper logging in.

 

How - inconsistent!