redactuk Posted December 16, 2013 Share Posted December 16, 2013 Hello It would seem something has changed between v1.5.4 and 1.5.6.1 regarding order status flow. Our shop has Enable stock management = Yes and Allow ordering of out-of-stock product = Yes. This is to enable us to be able to flag some combinations as out-of-stock with negative numbers. Regardless, until recent upgrade any successful payment moved status to 'Payment Accepted' - as we want it. Since update the status now goes to 'On Backorder'. I can see how technically why this might be happening, but ideally we would simply like to remove/disable this status as it serves no purpose. Again, in 1.5.4 we had no problem, but for some reason sine upgrade this status is being used again. Note: Yes we have turned off status visble to customers. My question is about removing/disabling this status in the Admin area workflow. Thanks 1 Link to comment Share on other sites More sharing options...
redactuk Posted December 17, 2013 Author Share Posted December 17, 2013 Ok let's try and make question a bit simpler: What is the procedure to remove the On Backorder status in workflow and leave status as Payment Accepted? Link to comment Share on other sites More sharing options...
elcio-ristretto Posted January 15, 2014 Share Posted January 15, 2014 I have the same problem... I don't know how to fix it. Sorry... Link to comment Share on other sites More sharing options...
TomPuja Posted January 29, 2014 Share Posted January 29, 2014 Hi! I noticed, as well as stated in the initial post, that orders "jump" on "OnBackorder" when customer places an order including item which is out of stock. It partly makes sense, because in order to sell you have to back-order it first. However, I would like to have the order status flow as it was before the update... because I prefer to have items available even though they are out of stock in my warehouse but I can get it solved within one day. Therefore, such a jump creates a risk of omitting such order for authorization and etc. Any ideas how to turn off such automatic switch will be appreciated! Cheers! 1 Link to comment Share on other sites More sharing options...
ang3lx Posted February 2, 2014 Share Posted February 2, 2014 same problem here! Link to comment Share on other sites More sharing options...
ang3lx Posted February 2, 2014 Share Posted February 2, 2014 there are 2 way for now: - change name of status - hack all validation.php of payment modules (paypal, bankwire, ecc ecc) ex. bankwire/controllers/front/validation.php and add //fix status for bankwire $order=new Order($this->module->currentOrder); $order->setCurrentState(10); but I think that this problem must be fixed into core of prestashop (with older versions of prestashop, this problem is fixed) Link to comment Share on other sites More sharing options...
redactuk Posted February 20, 2014 Author Share Posted February 20, 2014 I can see the point of this when you genuinely want items to show as being on backorder if you hold stock, but when you have elected to allow ordering on non-stocked items i.e. you don't hold stock, this is a royal pain Link to comment Share on other sites More sharing options...
franzneves Posted June 26, 2014 Share Posted June 26, 2014 I need too: What is the procedure to remove the On Backorder status in workflow and leave status as Payment Accepted? Link to comment Share on other sites More sharing options...
besssbesss Posted October 16, 2014 Share Posted October 16, 2014 Hi. I have the same "problem". Someone find a solution please ? I don't want to have the back order status automatically. I want to have payment pending, or payement accepted and then if I need to put the back order status, I will do it manualy. Help. Link to comment Share on other sites More sharing options...
OllyL Posted November 7, 2014 Share Posted November 7, 2014 Has anyone found a fix? Just updating our shop to 1.6 and this problem has appeared. Thanks! Link to comment Share on other sites More sharing options...
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