Product Image Does Not Maximise

[Bob-UK]

Hi,

I have recently upgraded from 1.3.7 via version 1.4x and finally onto 1.5.6.1. On the whole very good. However, I have a small problem. If I click on a product and then the image maximize span, the maximized image never actually loads. For example:

 

http://shop.thesheppardsflock.co.uk/flockshop/index.php?id_product=135&controller=product

 

Does anyone know how I would go about fixing this.

 

Many Thanks

B-o-b

[vekia]

this is what i see when im trying to open your website:

[Bob-UK]

That's not good. Just going to investigate... Thank you.

 

Sorry, I'll try that again:

 

http://shop.thesheppardsflock.co.uk/flockshop/index.php?id_product=135&controller=product

Edited December 14, 2013 by Bob-UK (see edit history)

[vekia]

still the same

[Bob-UK]

Apologies for wasting your time. Third time lucky:

 

http://shop.thesheppardsflock.co.uk/flockshop/index.php?id_product=135&controller=product

 

Thank you. Glad I posted regardless.

 

Bob

[vekia]

when im trying to maximize product image your website trying to load mixed-content

in modern browsers it will not work

 

just wondering why it trying to open statistics when i click on "maximize" really weird.

 

 

 

can you try to reupload product.js file? place there original file from your prestashop version package

[Bob-UK]

Okay - I have replaced product.js in the 'default' folder, the 'Prestashop' folder and the 'themeXYZ' folder. I have not touched any of the mobile scripts.

Cleared the smarty cache, but no luck.

 

Thanks

Bob

[vekia]

another thing:

 

you've got in footer:
 

				var time_start;
				$(window).load(
					function() {
						time_start = new Date();
					}
				);
				$(window).unload(
					function() {
						var time_end = new Date();
						var pagetime = new Object;
						pagetime.type = "pagetime";
						pagetime.id_connections = "22269";
						pagetime.id_page = "294";
						pagetime.time_start = "2013-12-14 21:14:32";
						pagetime.token = "a7f4ea62720b8e0217cdc63df2406bbab84efb06";
						pagetime.time = time_end-time_start;
						$.post("https://shop.thesheppardsflock.co.uk/flockshop/index.php?controller=statistics", pagetime);
					}
				);
			

can you change https to http

[Bob-UK]

Forgive my ignorance - but where would I edit that footer entry?

[vekia]

it's located in your footer section, so please check footer.tpl file located in your theme directory.

if there is no code that i attached above, you have to check all modules attached to hook_footer then.

[Bob-UK]

I have had a quick look, but to be honest I am at a loss as to where to begin looking for this. There is no mention of this https link in the footer.tpl.

Incidently the images enlarge fine in the back office. 

Where would i begin to look?

 

Thanks

Bob

[vekia]

go to modules > positions

 

search for displayFooter modules list.

you will see there all modules attached to footer.

can you show this list please?

[Bob-UK]

 

Okay - I think I follow:

 

 

Footer - 2 Modules [Add block in footer] (Technical namedisplayFooter)
1
CMS Block
v1.3

Adds a block with several CMS links.

2 Data mining for statistics
v1.0

This module must be enabled if you want to use statistics.

Edited December 16, 2013 by Bob-UK (see edit history)

[vekia]

open /modules/statsdata/statsdata.php

 

there is a code:
 

$.post("'.Context::getContext()->link->getPageLink('statistics', (bool)(Tools::getShopProtocol() == 'https://')).'", navinfo);

change  it to

$.post("'.Context::getContext()->link->getPageLink('statistics', (bool)(Tools::getShopProtocol() == 'http://')).'", navinfo);

[Bob-UK]

Hi Vekia - I have changed the code to as you suggest. However, it doesn't seem to have made a difference.

 

Thanks for your time.

 

Bob

[Bob-UK]

Where would you start looking to fix this issue? As I mentioned, it works fine in the backoffice.

 

I appreciate your help.

 

Bob

[vekia]

problem with access-origin disappeared, but the problem with picture not  

i thought that it might be related, unfortunately it isn't

 

i analysed your theme once again, i found that it uses non-default fancybox libraries,

maybe this is main problem in this case?

 

can you try to replace fancybox that you've got now with default one?

[Bob-UK]

Hi Vekia - apologies you will have to elaborate, only I have no idea how to go about this.

 

I did try and switch the theme to the default Prestashop theme, but it didn't make a difference.

 

Apologies.

Rob

Edited December 18, 2013 by Bob-UK (see edit history)

[Bob-UK]

I think I have managed to find the problem and a workaround:

 

My shop was trying to load the fancybox graphics from the following folder:

 

/public_html/shop/js/jquery/fancybox

 

That is the files such as:

 

fancybox-x.png

fancybox-y.png, etc.

 

This folder, nor the files existed. I checked with the online demo store and it doesn't seem to exist with that either, although the demo store works just fine.

 

I created that folder and copied the files into it and it now works much better, although there is still something amiss (doesn't close the fancybox image correctly).

 

If I could find out what, or where is pointing to this non-existent folder then that would be a proper fix.

 

I won't make this as solved, but if anyone more knowledgeable knows how to fix the source of the issue then please do.

 

Many Thanks to Vekia for his help.

 

Rob

[Bob-UK]

Upgraded to version 1.5.6.2 and these minor gremlins cured themselves!

 

Once again many thanks to Vekia!

 

Rob

[aun4some1]

Hi,

I have recently upgraded from 1.3.7 via version 1.4x and finally onto 1.5.6.1. On the whole very good. However, I have a small problem. If I click on a product and then the image maximize span, the maximized image never actually loads. For example:

 

http://shop.thesheppardsflock.co.uk/flockshop/index.php?id_product=135&controller=product

 

Does anyone know how I would go about fixing this.

 

Many Thanks

B-o-b

 

I was having the same issue as B-o-b described. Maximize (Enlarge) product images were not opening when click on maximize button or thumbnail. I just uninstalled the "CloudCache" module (which i recently installed) and the issue was resolved. i was lucky to figure out the problem

[ms99]

Fanceybox does not work properly, although the image larger, but gives it to the background page. 

I happen to know someone with that advice?