Osama Posted December 12, 2013 Share Posted December 12, 2013 Hello, I recently moved my shop to another server i followed the following steps in doing so. 1.backup the shop 2.restore in new server 3.backup database 4.restore database 5.changed the settings.inc.php file to match the database connections know the problem i am facing is that i cannot see the homepage of my website if i just type my shop url but when i append /index.php i can see my shop and the second problem is when i try to login in the front office after i click on login button i get is just a blank page. i have set the error on and there is no error please if anyone can help me that would be great. thanks Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 can we see the shop? in the SEO-URLs section do you have the shop domain configured correctly? Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 (edited) yeah the url is configured correctly Shop domain bgir.isuf.co.uk SSL domain bgir.isuf.co.uk Base URI / you can see the shop using this link bgirl.isuf.co.uk/index.php Edited December 12, 2013 by Osama (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted December 12, 2013 Share Posted December 12, 2013 bgir.isuf.co.uk - it's a real domain ? i tried to open in it browser and i've got 404 Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 I see some errors on your shop Can you attach the file classes/controllers/FrontController.php? Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 bgir.isuf.co.uk - it's a real domain ? i tried to open in it browser and i've got 404 you can see the shop using this link bgirl.isuf.co.uk/index.php I see some errors on your shop Can you attach the file classes/controllers/FrontController.php? what error you get because i just get warnings and i think they can be ignored. Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 No, they can't be ignored. Can you please attach me the files you see in the warning? One is frontController above. I suspect some strange empty space inside Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 No, they can't be ignored. Can you please attach me the files you see in the warning? One is frontController above. I suspect some strange empty space inside my output buffering is off i think thats the reason for the warning. Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 I had a hunch that when the files were transferred something happened with new line endings. That's why I asked for the file. Feel free to try other things, I don't see other reasons for your problem at this point. Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 here are both the files FrontController.php Tools.php Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 sorry can you do it for index.php also? Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 sorry can you do it for index.php also? index.php Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 Did you sent the file from the server or the file you had locally. Open your file on your server, edit it making sure it's ANSI encoded, make sure also the file starts with: <?php with no empty space or other character Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 Did you sent the file from the server or the file you had locally. Open your file on your server, edit it making sure it's ANSI encoded, make sure also the file starts with: <?php with no empty space or other character i sent it from the server n all the files start with <?php no extra space before that. Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 it's strange then, for the peace of mind can you use this index file? also please transfer the file using binary mode index.php Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 it's strange then, for the peace of mind can you use this index file? also please transfer the file using binary mode NO use of it.. Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 I am almost sure this is the problem. Can you provide me temporary access only to that file at least for one minute? Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 I am almost sure this is the problem. Can you provide me temporary access only to that file at least for one minute? i am sorry but i am just a developer i can't share anything . Link to comment Share on other sites More sharing options...
Radu Posted December 12, 2013 Share Posted December 12, 2013 Sure I understand, insist on that index file a little as there is a reason why it's stated output started on line 1 Link to comment Share on other sites More sharing options...
Osama Posted December 12, 2013 Author Share Posted December 12, 2013 Sure I understand, insist on that index file a little as there is a reason why it's stated output started on line 1 i also cannot login to the front end what might be the reason for that ? because when i login it just takes me to this link http://bgirl.isuf.co.uk/index.php?controller=authentication which is blank. Link to comment Share on other sites More sharing options...
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