kellerkelly Posted December 9, 2013 Share Posted December 9, 2013 Can't access The Admin panel Just keep getting the following message. The Employee does not exist, or the password provided is incorrect.please help i have orders i need to complete. Link to comment Share on other sites More sharing options...
vekia Posted December 9, 2013 Share Posted December 9, 2013 have you tried to use password reminder option? 1 Link to comment Share on other sites More sharing options...
kellerkelly Posted December 9, 2013 Author Share Posted December 9, 2013 Yh and this is the error message i get have a look at the screen shot link below.http://vvcap.net/db/K8sab3Sz94RDpjmRHowe.htp Link to comment Share on other sites More sharing options...
ibndawood Posted December 10, 2013 Share Posted December 10, 2013 If you can access your database, you can probably take a look at the accounts. It should be in table ps_employee Link to comment Share on other sites More sharing options...
kellerkelly Posted December 10, 2013 Author Share Posted December 10, 2013 Can't access that either phpmyadmin keeps asking for a user name and password that i don't know Link to comment Share on other sites More sharing options...
vekia Posted December 10, 2013 Share Posted December 10, 2013 use the same user and password as you use in your store database connection settings. Link to comment Share on other sites More sharing options...
kellerkelly Posted December 10, 2013 Author Share Posted December 10, 2013 Hi Thanks for all your reply how would i find this information if i can't remember it I used softaculous to install it if that helps Link to comment Share on other sites More sharing options...
ibndawood Posted December 10, 2013 Share Posted December 10, 2013 You should be able to get the account info from softaculous itself. Link to comment Share on other sites More sharing options...
vekia Posted December 10, 2013 Share Posted December 10, 2013 also check file: /config/settings.inc.php - you will see there sql username and password Link to comment Share on other sites More sharing options...
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