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Website slow after 150+ items in 1 order


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Dear all,

 

We have about 5000 items in our website.

 

Few days ago, we just experienced a customer complaining that the website became slower when he added 150+ items in a single order. His order was about 300 items or so and he was having a hard time adding items after 150+ items in 1 single order. The lag/delay time is around 5-10 second to add 1 order.

 

Does anyone have this similar issue? Is there a solution for this problem?

 

Thank you in advance for your advice.

 

Best regards,

Herry

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Hi Herry,

 

There could be lot of reasons why a prestashop website is slow. I run a website similar to yours (though I haven't received 100+ items in single order). The website runs on a VPS with CCC enabled. We also use caching via cloud cache.

 

Without taking a look at your website it is difficult to say exactly what is causing the website to be slow.

 

Thanks.

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