ggb1 Posted December 7, 2013 Share Posted December 7, 2013 (edited) I am totally new to Prestashop and have done multiple searches about this topic, yet, even when I've seen advice on what to try, I don't even know HOW to do those things. Other than my logo images and slider images, there is only one product photo that shows up correctly. The link is goodgirlboutique.com . I'm using Firefox on my laptop, but I also see the problem in my iphone Safari browser as well. What would be my first step in fixing this? If it is easier, could I just somehow reset the theme back to original settings? image link location for a photo that does show up: http://goodgirlboutique.com/img/p/2/7/27-thickbox_default.jpg image link location for a photo that does not show up (question mark): http://goodgirlboutique.com/img/p/4/0/40-thickbox_default.jpg I've already tried regenerating the images, changing the friendly URL from on to off and even back on again. Edited December 7, 2013 by ggb1 (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted December 8, 2013 Share Posted December 8, 2013 Can you use your FTP and go to that location and see if the image exist in that folder. /img/p/4/0/40-thickbox_default.jpg Try going to the preferences page and changing the option Use Legacy image storage filesystem to no then regenerating you images and see if they appear. 1 Link to comment Share on other sites More sharing options...
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