zatura Posted December 7, 2013 Share Posted December 7, 2013 anyone can help me, how to fix this case. I try to regenerate thumbnails and then my products on my shop after i click are disappeared. I try regenerate in products and then found this : Cannot writeproductsimages. Please check the folder's writing permissions. and i google found this post http://www.reboot.ro/troubleshooting/software/prestashop-regenerate-thumbnails-fails/ but i don't understand. can anyone give me solutions? thanks Link to comment Share on other sites More sharing options...
NemoPS Posted December 7, 2013 Share Posted December 7, 2013 Try accessing your site via ftp, then right click on the prestashop folder, then folder permissions and set them to 755 or 777 recursively (apply to all subfolders) Link to comment Share on other sites More sharing options...
zatura Posted December 7, 2013 Author Share Posted December 7, 2013 can you explain the specific of hen right click on the prestashop folder, then folder permissions and set them to 755 or 777 recursively (apply to all subfolders) such as give me instruction which folder do you mean Link to comment Share on other sites More sharing options...
NemoPS Posted December 10, 2013 Share Posted December 10, 2013 Yes, I mean access your site via ftp, click on the main folder and select 'file permissions', then set the number to 755 or 777 chccking 'apply to subfolders' Link to comment Share on other sites More sharing options...
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