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Really big problem, please help quick!


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I've imported new list of products with the same images & URL's like on the products which have been there before but it seems like all the images have been deleted ! How is that possible? What can I do?

 

EDIT:

There is over 500 products and each one had about 20 color variants. Don't tell me I have to upload 10,000 images, please don't !

Edited by jirislav (see edit history)
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You could try Preferences  > Images scroll down and click Regenerate thumbnails. This may take awhile if you have lots of images.

Thanks m8, I hope it'll help  :unsure:

 

Oou:

 

Warning: imagecreatefromjpeg(): gd-jpeg, libjpeg: recoverable error: Premature end of JPEG file in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 305 Warning: imagecreatefromjpeg(): '/www/sedacivaky.eu/sedacivaky.eu/img/scenes/4.jpg' is not a valid JPEG file in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 305 Warning: imagecopyresampled() expects parameter 2 to be resource, boolean given in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 253 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-category.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-home.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-large.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-large_scene.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-medium.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-small.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-thickbox.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334 Warning: imagejpeg(): Unable to open '/www/sedacivaky.eu/sedacivaky.eu/img/st/cs-default-thumb_scene.jpg' for writing: No such file or directory in /www/sedacivaky.eu/sedacivaky.eu/images.inc.php on line 334

 

Nelze vložit obrázek "bez-obrázku" do (stores) složka obrázků. Prosím ověřte práva zápisu pro složku.

Can not insert image "no-image" into (stores) directory of images. Please check write permissions for the folder.

Edited by jirislav (see edit history)
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Do you know how to change the folder permissions? If 766 doesn't work, you can try 777.

I don't know how to do that  :blink:  .. what do I have to do to change the permissions?

 

btw some images were successfully regenerated, but where are they now? No product is being showed.

Edited by jirislav (see edit history)
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Hi, 

 

As long as your images are there in the server you shouldn't be worried about uploading the product images again. Are u sure all the images are there in img folder ?

And where do you think they are? I've been in all folders my FTP can go through, nowhere I've found these.

You know I don't understand one thing, why does so much smart Prestashop erase all the Images without asking? Am I the first one who happend this? Our e-shop is the only best way to pay depts & now it's completely destroyed. Over 5 years developmnet in a sh*t. ..

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Hi,

 

I don't think import will cause the images to be destroyed. There are no images in img folder ? Sometimes while regenerating images it breaks. We can regenerate it again to get the images again.

In img folder are basic pictures, none of them is related to any product. In folder /img/p/ was over 20,000 images which there are not anymore. I've been already trying to regenerate the images .. no result.

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Back Office, or BO for short is what we call the administration area for Prestashop.

 

We call the administration area "BO" and we call the public side where your products are shown the "Front office", or FO.

Oh :D .. it's actually YES, but no images are in that directories. 

But my hosting service does FTP backup once a week, so I got images back. Now I'm uploading them.

 

Anyway, I'd like to know, why does Import delete images?

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If the import was replacing the images and you did not have the images that were listed in your import in the right place? There are many different scenarios and problems that can happen. As long as you have backups all is good.

 

If you have enough backup space on your host you can make a directory and make a backup of your images so if something goes wrong you do not need to wait for your host.

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