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Packs random change to simple products


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Hi all!

In one of my shops, I created some pack: a bundle of multiple products sell as one with discount.

My problem is: once I create a pack, after a random time (10 mins like 2 days) something strange happens and my pack turns to be a simple product, with no other products attached. The price remains correct, but it looses the list of products contained and the product-type checkbox isn't set to "Pack" anymore but to "Product".

Anyone having this issue? Any solution?

Thanks!

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  • 4 weeks later...
  • 2 months later...
  • 4 months later...

Never solved this, but the shop interested has been discontinued. Anyway I'd like to know if this is a PS bug, if it's been fixed and receive some reply from the Prestashop Team.... any of the other guys of the topic solved this anyway?

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