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Client can't recover password [solved]


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Hi,

 

I've migrated my site from 1.3.1.1 to 1.5.6.

Everything is going fine but the "password forgotten system" doesn't work.

Everytime the clients put a email, the website says: 01- An error has ocurred when sending the email.

 

I've got the password_query.html and password_query.txt in my mails/pt.

The emails sended from the website works. 

The test email in BO also works.

The log doesn't show any error so I don't know what to do...

 

Please help!

 

The problem was on the lang.php

Edited by O Gato Hobby (see edit history)
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  • 2 weeks later...

Hi,

 

I've migrated my site from 1.3.1.1 to 1.5.6.

Everything is going fine but the "password forgotten system" doesn't work.

Everytime the clients put a email, the website says: 01- An error has ocurred when sending the email.

 

I've got the password_query.html and password_query.txt in my mails/pt.

The emails sended from the website works. 

The test email in BO also works.

The log doesn't show any error so I don't know what to do...

 

Please help!

 

The problem was on the lang.php

 

Hi,

 

I've migrated my site from 1.3.1.1 to 1.5.6.

Everything is going fine but the "password forgotten system" doesn't work.

Everytime the clients put a email, the website says: 01- An error has ocurred when sending the email.

 

I've got the password_query.html and password_query.txt in my mails/pt.

The emails sended from the website works. 

The test email in BO also works.

The log doesn't show any error so I don't know what to do...

 

Please help!

 

The problem was on the lang.php

 

 
hello -O Gato Hobby
can you tell me what changes you made in lang.php?
 
I have the same problem when trying to recover password

 

excuse my English. I'm using google translator :)

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hello -O Gato Hobby
can you tell me what changes you made in lang.php?
 
I have the same problem when trying to recover password

 

excuse my English. I'm using google translator :)

 

Hi,

 

The problem was that I've accents in the translation of "your new password".

 

I changed to this:

$_LANGMAIL['Your new password'] = 'A sua nova palavra-passe';

 

Check also if you've got the password_query.html and password_query.txt in your mails/en (en -> change if you're using another language)

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Hi,

 

The problem was that I've accents in the translation of "your new password".

 

I changed to this:

$_LANGMAIL['Your new password'] = 'A sua nova palavra-passe';

 

Check also if you've got the password_query.html and password_query.txt in your mails/en (en -> change if you're using another language)

Thanks for your answer.
I made changes but I still have the error: (
 
I keep looking. Ah, this in Spanish from mexico.
 
Greetings and thanks
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