alteregodiego Posted December 3, 2013 Share Posted December 3, 2013 Hi. I have a Prestashop set up wthout stock management, people should be able to order regardless of stock, but one product shows "Availability: Back order". I can't find the reason or how to solve it. I've cleared the cache and forced recompile, verified that stock management is off. Don't know what else to do. I'm working on Presta 1.5.6.0, custom theme. Thanks in advance for any help Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 3, 2013 Share Posted December 3, 2013 In your Preferences/Products do you have Enable ordering of Out of Stock Products enabled? Link to comment Share on other sites More sharing options...
alteregodiego Posted December 3, 2013 Author Share Posted December 3, 2013 Hi, Benjamin, thanks for answering. That option's greyed out because I have "Enable stock management" set to "No". Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 3, 2013 Share Posted December 3, 2013 Cool, is it only that one product? Can you go to that product and edit it. (Catalog/Products/Edit Product>>Quantities. Can you tell me what you have displayed under the availability settings? Link to comment Share on other sites More sharing options...
alteregodiego Posted December 4, 2013 Author Share Posted December 4, 2013 Yeah, just that one product. It was the first one I uploaded but I'm just noticing it now. Under Quantities it says Available quantities for saleThe stock management is disabled Availability settings Link to comment Share on other sites More sharing options...
ibndawood Posted December 4, 2013 Share Posted December 4, 2013 If the settings don't allow you to modify the quantities, then I strongly suspect that it is something to do with your custom theme. Compare that with the default theme and check for smarty conditions. Link to comment Share on other sites More sharing options...
alteregodiego Posted December 4, 2013 Author Share Posted December 4, 2013 Hi, I checked but everything seems normal. I dunno, maybe it has to do with me creating that product before turning off stock management. I tried turning it on and off again but the problem persisted. I unpublished that product and had to create a new identical one, the mesage doesn't appear on the new one so I guess I'll just leave it like that Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 4, 2013 Share Posted December 4, 2013 Please let me know what you have under "Availability Settings" Link to comment Share on other sites More sharing options...
alteregodiego Posted December 4, 2013 Author Share Posted December 4, 2013 Hi, Benjamin. Under Availability Settings it doesn't say anything. IN 'Quantity' there are just those three lines I pasted above :/ Link to comment Share on other sites More sharing options...
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