pradeep_droid Posted November 30, 2013 Share Posted November 30, 2013 followed most of the tutorials present on the web but yet there seems to be some problem 1. downloaded prestashop 1.5.6v 2 .extracted it. 3. uploaded using FTP (filezilla) 4 .removed the default files present in my domain folder and uploaded all the prestashopfiles 5. opened my domain in a browser it opens as www.example.com/install/ 5 .it throws a 500error message I called the godaddy customer support and they said that there seems to be no configuration file. or that the configuration file might have some other name which is not supporting. I am fairly new to this and would love to install presta shop on to my domain, I hope some body from your team would assist me in the same regards. Link to comment Share on other sites More sharing options...
ibndawood Posted November 30, 2013 Share Posted November 30, 2013 Hello 500 Errors are Internal server errors. Did you check the read/write permissions of your files ? Link to comment Share on other sites More sharing options...
pradeep_droid Posted November 30, 2013 Author Share Posted November 30, 2013 hello , thanks for your reply, I have checked the file permission it is checked as allow I have attached the screen shot if it would help . please tell me it I need to make any changes so that the site is running Link to comment Share on other sites More sharing options...
ibndawood Posted November 30, 2013 Share Posted November 30, 2013 Check your server logs for more information about 500 errors. Link to comment Share on other sites More sharing options...
El Patron Posted November 30, 2013 Share Posted November 30, 2013 use this guide to help you get the underlying error http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
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