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Paypal payment recieved but no order showing


ClearSolid

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I have the PayPal USA, Canada 1.2.7 module installed and configured. when I check out it redirects to paypal and the amount is correct. I make the payment and it goes through. But when I go back to my orders, there is no order showing in the frontend or the backend. How is possible?

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Hum... I'm afraid I can't help you much with vouchers. Any specific module you use for this? Did you confirm that without vouchers, everything works as intended? there's clearly something wrong in the Paypal module as far as calculating the final amount of the order is concerned, I think it's better for us not to use anything that complicates the final result until the people of Prestashop make a proper fix.

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That's because of your first issue. If the amount of the order in Prestashop is not exactly the same as the amount in Paypal, the match is not done and Prestashop does not record the transaction when Paypal sends its notification. I'm currently fishing in FF14, if you PM me a login to your store's admin page and access to the files on your server (FTP, Remote Desktop, ...) I'll gladly take a look, although I'm far from a Prestashop expert.

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