Jump to content

[SOLVED] Blank product page

ergokid
 Share

Recommended Posts

ergokid Newbie

ergokid

Posted
Posted

Hi friends, I need help. I've installed Prestashop 1.5.6.1 and everything was working fine until I made a slight change.

 

The website was fine with the URL set to SEO friendly format.

 

Then I changed that setting and then switch it back again to SEO friendly URL.

 

After that, all the product pages went blank.

 

The website URL is www.ergokid.com

 

Thank you

Link to comment
Share on other sites
ergokid Newbie

ergokid

Posted
  • Author
Posted

[sOLVED] I'm using prestashop 1.5.6.1

 

I turned on error reporting by changing the file config/defines.inc.php

 

define('_PS_MODE_DEV_', false);

 

changed to look like this:

 

define('_PS_MODE_DEV_', true);

 

It turned out that it was the module Prestablog that I had installed was hooked on the product page that was the source of the problem. I unhooked it and the product pages reappeared.

 

Thanks.

 

  • Like 1
Link to comment
Share on other sites
  • 6 months later...
jardinice Newbie

jardinice

Posted
Posted

hello everybody,

 

I wish I had it solved too ...I uploaded products in admin and did some changes..maybe in the SEO/ URL..I am not sure, but when I go to the website and click on products they do not display at all..it is blank...what can I do?

Thank you!

Link to comment
Share on other sites
csschopper.com Newbie

csschopper.com

Posted
Posted

Hi,

 

Thanks, I have read this but I do not know the steps in order to get to do that change...where do I have to do these changes as I don`t see it... :)

 

Turned on error reporting by changing the file config/defines.inc.php

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

Then see the error.

 

Thanks

Alok

  • Like 1
Link to comment
Share on other sites
jardinice Newbie

jardinice

Posted
Posted

I cannot see an error reporting...everything seems to be ok on the administration...but when I go to the website the product page when I click is blank...

Where can I find in admin the config/defines.inc.php ?

Thank you! 

Link to comment
Share on other sites
asssets Newbie

asssets

Posted
Posted (edited)

Error log on root folder( name error_log)

I opened in notepad++ and here are problems:

PHP Fatal error:  Call to undefined method ProductController::getProduct() in /home1/autodadd/public_html/shop/modules/productcomments/productcomments.php on line 820

 

After I did uninstall. Products start to load.

 

Also PHP Warning for suscribeme/suscribeme.php</b> on line <b>449</b><br /> in /home1/autodadd/public_html/shop/classes/Tools.php on line 1845

 

Re-installing product comments module ver 3.3.5 got blank pages again. I have PrestaShop™ 1.5.4.1

Edited by asssets (see edit history)
Link to comment
Share on other sites
  • 4 months later...
  • 2 weeks later...
Tung at RockPOS.com Newbie

Tung at RockPOS.com

Posted
Posted (edited)

For people who are still in trouble with WishList - and if you still want to use WishList, here is the quick fix:
- OR: Make sure this module is hooked into hookTop and of course, make sure hookTop is executed. (It's supposed to be fine).
- OR, open the file modules/blockwishlist/blockwishlist.php, replace funtion hookProductActions() with this code:
 
    

public function hookProductActions($params)
    {
        require_once(dirname(__FILE__).'/WishList.php');// I added this line. TungCEO
        $cookie = $params['cookie'];

        $this->smarty->assign(array(
            'id_product' => (int)(Tools::getValue('id_product')),
        ));

        if (isset($cookie->id_customer))
            $this->smarty->assign(array(
                'wishlists' => WishList::getByIdCustomer($cookie->id_customer),
            ));

        return ($this->display(__FILE__, 'blockwishlist-extra.tpl'));
    }
Edited by TungCEO (see edit history)
  • Like 1
Link to comment
Share on other sites
  • 3 months later...
  • 4 months later...
NadiaFlecha Newbie

NadiaFlecha

Posted
Posted

Hi,

 

I need help to see what further steps I need to take to debug my BO Products tab.

I launch the error source code by changing false to true but now that I have this error message code do not know what next I'm supposed to do to debug. Not an IT expert at all...

 

My website is www.chokolate.be/shop

 

the error message I get is

 

[PrestaShopDatabaseException]

 

Query execution was interrupted

 

 

SELECT SQL_CALC_FOUND_ROWS

a.`id_product`,b.name as name,`reference`,a.price as price,sa.active as active

, shop.name as shopname, a.id_shop_default, MAX(image_shop.id_image) id_image, cl.name `name_category`, sa.`price`, 0 AS price_final, a.`is_virtual`, pd.`nb_downloadable`, sav.`quantity` as sav_quantity, sa.`active`, IF(sav.`quantity`<=0, 1, 0) badge_danger

FROM `shop_product` a

LEFT JOIN `shop_product_lang` b ON (b.`id_product` = a.`id_product` AND b.`id_lang` = 1 AND b.`id_shop` = 1)

 

LEFT JOIN `shop_image` i ON (i.`id_product` = a.`id_product`)

LEFT JOIN `shop_stock_available` sav ON (sav.`id_product` = a.`id_product` AND sav.`id_product_attribute` = 0

AND sav.id_shop = 1 AND sav.id_shop_group = 0 ) JOIN `shop_product_shop` sa ON (a.`id_product` = sa.`id_product` AND sa.id_shop = a.id_shop_default)

LEFT JOIN `shop_category_lang` cl ON (sa.`id_category_default` = cl.`id_category` AND b.`id_lang` = cl.`id_lang` AND cl.id_shop = a.id_shop_default)

LEFT JOIN `shop_shop` shop ON (shop.id_shop = a.id_shop_default)

LEFT JOIN `shop_image_shop` image_shop ON (image_shop.`id_image` = i.`id_image` AND image_shop.`cover` = 1 AND image_shop.id_shop = a.id_shop_default)

LEFT JOIN `shop_product_download` pd ON (pd.`id_product` = a.`id_product`)

 

WHERE 1

GROUP BY sa.id_product

 

ORDER BY a.`id_product` ASC LIMIT 0,50

 

at line 635 in file classes/db/Db.php

629. WebserviceRequest::getInstance()->setError(500, '

 '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);

630. }

631. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))

632. {

633. if ($sql)

634. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');

635. throw new PrestaShopDatabaseException($this->getMsgError());

636. }

637. }

638.

639. /**

 

•DbCore->displayError - [line 325 - classes/db/Db.php] - [1 Arguments]

•DbCore->query - [line 501 - classes/db/Db.php] - [1 Arguments]

•DbCore->executeS - [line 2791 - classes/controller/AdminController.php] - [3 Arguments]

•AdminControllerCore->getList - [line 358 - controllers/admin/AdminProductsController.php] - [6 Arguments]

•AdminProductsControllerCore->getList - [line 1992 - classes/controller/AdminController.php] - [1 Arguments]

•AdminControllerCore->renderList - [line 2431 - controllers/admin/AdminProductsController.php]

•AdminProductsControllerCore->renderList - [line 1768 - classes/controller/AdminController.php]

•AdminControllerCore->initContent - [line 2362 - controllers/admin/AdminProductsController.php]

•AdminProductsControllerCore->initContent - [line 180 - classes/controller/Controller.php]

•ControllerCore->run - [line 373 - classes/Dispatcher.php]

•DispatcherCore->dispatch - [line 54 - admin/index.php]

 

 

Would someone help me please? It would highly be appreciated. Thank you

Link to comment
Share on other sites
  • 2 weeks later...
  • 2 months later...
  • 4 weeks later...
 Share
Go to topic listing
×
×
  • Create New...