Forgot password link is not working

[omgzhobbs]

Allo,

So even though my website can send emails without issues (set up using SMTP in the Back office).  Customer order emails etc are all sent fine, the test email from the BO is sent fine as well.

However, when a customer tries to request a password using the 'forgot password' area, it returns an error and no email is sent, instead you are just left on the page with the following error;


 

[omgzhobbs]

Fixed the issue.

The problem was caused by removing the default American English language and just using British English, when I done this it removed the entire /en/ folder which was still needed for the password recovery process.
Copying the entire GB language into a new /EN/ folder fixed the issue.

[solved]