augis2003 Posted November 25, 2013 Share Posted November 25, 2013 Hi, maybe anyone know, is it possible somehow to see customer errors statistic? It will be very useful in improving UX. (I talking about errors, which appearing for customers, like "your email is already registered" or "Please enter you name" and so on). Link to comment Share on other sites More sharing options...
Kriter.io Posted November 25, 2013 Share Posted November 25, 2013 I have several store but i never got this problem. Why the system should goes out wiht errors on customer's hand? Link to comment Share on other sites More sharing options...
augis2003 Posted November 26, 2013 Author Share Posted November 26, 2013 it is always coming. Example user entering incorrect password on login, he see error "incorrect password", he making guest checkout with existing mail, he see error "mail is already registered" and so on. So i'm interesting to see, how many customers, and which errors see. Link to comment Share on other sites More sharing options...
vekia Posted November 26, 2013 Share Posted November 26, 2013 prestashop has got "log" feature (advanced paramters > Logs) you can for example extend your shop features (in order controller) where you can include function to add new entries to logs with any information you want - in this case also information about "incorrect password" (authentication controller) Link to comment Share on other sites More sharing options...
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