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Add to cart not working


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Hello

 

Can anyone help me please.  I am configuring a new install of prestahop (1.5..6) but cannot get the Add to Cart to work.

 

I have:

ticked allow orders when out of stock

tried it with theme and default theme

enabled and unenambled Ajax

tried adjusting quantities (0 and 4)

disabled and reinstalled Cart block

 

Although this is a new multishop site I am using a database backed up from another site as a starting point (version of 1.5.4) On this site everything works fine (www.brightgreen.co.uk) but cannot see why it won't work on the new site (www.greeninterior.co.uk).

 

Any clues?

i am a merchant so words of one syllable please 

 

 

Sarah

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Ok

 

Just checked on another computer here and it does work. so it must be a problem on my computer.

thanks for your time to look at this. Hope its just my computer

 

try on different browser or just clear browser cache and make sure that you haven't got any plugins which block some features on websites

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it looks like there is no function to handle add to cart action, 

you changed something in product.tpl file or in .js files?

 

hello Vekia,

I removed the module add to cart and than I have reinstalled it (copying the files via FTP). it is still not working. 

I have not modified those files. But I am using a template. Leoconverse template. It may due to some issue with this one?

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but the main problem is fact that "add to cart" isn't module.

it's a part of prestashop core and you can't "uninstall" it.

 

 

so i just wondering what you exactly mean by "removed add to cart module"

 

------------------- Cart block Installed
Developed by : PrestaShop | Version : 1.2 | Category : Front Office Features

Description : Adds a block containing the customer's shopping cart.

 

I have clicked on unistall.. 

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ok so cart block is a feature which shows cart block, 

make sure that this module is attached to "displayHeader" hook.

it is necessary.

 

you can check it under modules > positions tab in your back office

 

--------------------------------

It is attached to:

Pages header - 37 Modules  [This hook displays additional elements in the header of your pages] (Technical namedisplayHeader)

 

 

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i don't know how it's possible but i checked different website (with greed add to cart buton) weird :|

 

7Wx0Tjw.png

 

 

 

in addition your add to cart button looks like simple html without any anhor

ZpMbNDx.png

 

 

checked it once again, there is no ajax-cart.tpl file (from blockCart module) this is why button doesnt work.

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i don't know how it's possible but i checked different website (with greed add to cart buton) weird :|

 

7Wx0Tjw.png

 

 

 

in addition your add to cart button looks like simple html without any anhor

ZpMbNDx.png

 

 

checked it once again, there is no ajax-cart.tpl file (from blockCart module) this is why button doesnt work.

 

What should I do?

Copy the file from the standard template to this template folder? where is this file? any other solution?

thanks

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  • 8 months later...

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