khodari Posted November 21, 2013 Share Posted November 21, 2013 Today I upgraded my site to the newest stable version 1.5.6.1. Now my site https://ledlightingshop.biz is blank. Also the 1-click upgrade module disaapeared, so I cannot revert back to the older version. After upgrading, I was told to delete the cloudcache module through FTP, as it is not compatible with the version, which I did. I also changed the theme from Corp-pro to default without success. Can anyone help? Nabil Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted November 21, 2013 Share Posted November 21, 2013 Hi, What version did you use before? You need debug this issue, blank screen is indicate about error on page. There is some article "Showing PHP And SQL Errors And Debugging a Blank White Page In Prestashop" Regards Link to comment Share on other sites More sharing options...
khodari Posted November 21, 2013 Author Share Posted November 21, 2013 (edited) Thank you. However the config/config.inc.php in both the admin and root of website do not contain the lines mentioned in the article!!! /* Debug only */ @ini_set('display_errors', 'off'); define('_PS_DEBUG_SQL_', false); I have requested a back-up from my site admin, hope that will solve the problem. Edited November 21, 2013 by khodari (see edit history) Link to comment Share on other sites More sharing options...
Paulito Posted November 21, 2013 Share Posted November 21, 2013 Good morning Your site is visible on iPhone Paul Link to comment Share on other sites More sharing options...
tenderlove Posted November 22, 2013 Share Posted November 22, 2013 can any one help? been trying to upgrade from 1550 to 1561 without any success. The upgrade was completed and successful but the front end is totally blank Link to comment Share on other sites More sharing options...
jonhs22 Posted November 22, 2013 Share Posted November 22, 2013 (edited) I had same problem and i just fix it. Well when you upgrade the prestashop , many modules being autodisable without inform you. you have to re enable them and then if you refresh the site you shall see al works perfectly. i made many tests till i saw its a crappy action to do and solve that problem. also test minor release of prstashop. in some cases works perfectly. the theme i use is leogifts. by the way 1.2.5 vertion for autoupgrade released.... Edited November 22, 2013 by jonhs22 (see edit history) Link to comment Share on other sites More sharing options...
tenderlove Posted November 22, 2013 Share Posted November 22, 2013 thanks have done that but still does not work Link to comment Share on other sites More sharing options...
stottycabanas Posted November 22, 2013 Share Posted November 22, 2013 Hi, the site is not blank for me. Viewed on Chrome. Link to comment Share on other sites More sharing options...
jonhs22 Posted November 22, 2013 Share Posted November 22, 2013 (edited) Today I upgraded my site to the newest stable version 1.5.6.1. Now my site https://ledlightingshop.biz is blank. Also the 1-click upgrade module disaapeared, so I cannot revert back to the older version. After upgrading, I was told to delete the cloudcache module through FTP, as it is not compatible with the version, which I did. I also changed the theme from Corp-pro to default without success. Can anyone help? Nabil your site works fine. tested with safari , chrome , mozilla and IE. jsut clear your cookies from browser. ccleaner is good option to help you clean alot garbages fast. Edited November 22, 2013 by jonhs22 (see edit history) Link to comment Share on other sites More sharing options...
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