Cannot log into Admin console

[jicidre]

When I try to login into the Admin Console, I get redirected to the login page over and over again.

I never get into the console.

When I use wrong credentials, I get the proper error message.

When I use the correct credentials I get back to the login page.

 

There is no error log on the backend.

There is no error on the javascript console AFAIK.

 

The site url is http://failover.lenial.com.ar/administrator/

I am ok giving login credentials through private message.

Thanks in advance.

 

[vekia]

hello,

 

have you tried with different browsers?

or to clear cache in your browser?

[jicidre]

Yes. Totally.

I tried different browsers, both mac and windows.

I cleaned cookies and caches in general.

I inspected all the available logs. No luck.

[vekia]

you've got this issue from the begining or it just started to appear without any reason? maybe you installed some modules before this issue?

[jicidre]

Good question! I forgot to give that context

I am cloning a Presta. Creating an exact copy under another domain.

I've copied the code, the DB, changed the configuration files,  modified the DB records, rebuilt and checked the .htaccess, deleted the compiled and cached files, etc.

 

This is not the first time I do this with this site. I followed all the needed steps that are very well documented in the web.

 

The Front  is working great.

The BO has this issue and I couldn't log in

For sure I committed a mistake somewhere but I cannot diagnose where since I cannot find a single error anywhere.

[vekia]

so another question:

are you able to log in as customer? to front office section?

[jicidre]

Good catch. Had not tried it before.

And the answer is NO.  Exact same behaviour. It gets back to the login page.

It doesn't display any error on the page (wrong password, etc). Just the blank login page as if you invoke the link agian.

 

No errors on the apache/log

No errors on the javascritpt console

 

I have just tried ressetting the password using the "forgot password".  

I've got the email and the new password.

 

The old password stop working. If I use it I get the "Authentication error" red message.

If I use the new one I get the back to the login page. No messages anywhere.

This is weird....

[vekia]

hello,

 

you said:

I am cloning a Presta. Creating an exact copy under another domain.

I've copied the code, the DB, changed the configuration files,  modified the DB records, 

 

 

 

what you changed in database and in configuration file?

is there possibility that your hoster disabled error logs for you?

[jicidre]

I followed these steps

http://www.templatemonster.com/help/prestashop-1-5-x-how-to-move-your-website-from-one-domain-to-another.html

 

I own the server. It is an amazon instance. Logs are not disabled. Actually, the presta is logging fine. I;ve tested that forcing an error.