texas memories Posted September 23, 2009 Share Posted September 23, 2009 Its almost a weeks now i moved to prestashop. I received 3 orders during that time , unfortunately i can't see any order in my back office and not even getting any invoice in email, all i got was confirmation mail from paypal for the orders.Is there any module i have to add or need some configuration? Link to comment Share on other sites More sharing options...
first1 Posted September 25, 2009 Share Posted September 25, 2009 did not you test your configuration before you went live?All orders should come to the order tab without any additional module(s).do you see any new customers registered? Link to comment Share on other sites More sharing options...
first1 Posted September 25, 2009 Share Posted September 25, 2009 Check this one http://www.prestashop.com/forums/viewthread/27198/general_discussion/orders_not_showing Link to comment Share on other sites More sharing options...
texas memories Posted September 25, 2009 Author Share Posted September 25, 2009 Yes it add the new customers but did't have any invoice or orders , not even getting any e-mail to me or to customers.I think this not paypal problem because same issue i have with Googlecheckout too.I check the referred link too, it mention about "Preparation in progress". did anyone know where is this option? Link to comment Share on other sites More sharing options...
cyd Posted September 26, 2009 Share Posted September 26, 2009 Having the same problem. Found 'Preparation in progress' [back Office >> Orders >> Statuses] but I can't really do much with it.I wonder if any one has been able to fix this?Thanks Link to comment Share on other sites More sharing options...
PROLIANT Posted September 26, 2009 Share Posted September 26, 2009 Make sure that you can browse to the validation.php page, it should be a blank-page;http://www.yourdomain.co.uk/shop/modules/paypal/validation.phpIf you see anything other than a blank screen, let us know. Link to comment Share on other sites More sharing options...
texas memories Posted September 26, 2009 Author Share Posted September 26, 2009 my domain name is www.txmemories.com and when I opened this link http://www.txmemories.com/modules/paypal/validation.php, it didn't give me blank page and shows Internal Server Error: "The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."Please anyone help me in resolving this issue. Link to comment Share on other sites More sharing options...
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