MTPockets Posted November 16, 2013 Share Posted November 16, 2013 Hi, I had a customer contact me via email stating he was unable to leave a comment. After checking out his issue I have found that on products with no comments there is a link to "be the first to leave a comment" and the form pops up but once a comment is left, the link is gone and I can't get the form to come up for additional comments. I am using V1.5.4 and the default theme Link to comment Share on other sites More sharing options...
vekia Posted November 17, 2013 Share Posted November 17, 2013 what comments module you use? default one? if so, what version? Link to comment Share on other sites More sharing options...
MTPockets Posted November 17, 2013 Author Share Posted November 17, 2013 Yes it is the default one and it is v2.3 Link to comment Share on other sites More sharing options...
vekia Posted November 17, 2013 Share Posted November 17, 2013 hello module is now in 2.4 version can you please try with latest one? 1 Link to comment Share on other sites More sharing options...
MTPockets Posted November 17, 2013 Author Share Posted November 17, 2013 Could you direct me to where to get the updated module. there is nothing on the module to update to newer version Link to comment Share on other sites More sharing options...
vekia Posted November 17, 2013 Share Posted November 17, 2013 Could you direct me to where to get the updated module. there is nothing on the module to update to newer version here it is: https://github.com/PrestaShop/PrestaShop/tree/development/modules/productcomments 1 Link to comment Share on other sites More sharing options...
MTPockets Posted November 17, 2013 Author Share Posted November 17, 2013 Thank you so much! I really appreciate it but I haven't got a clue what to do with this. I assume it is the first in the list [*] BO Module productcomments: JS variables are correctly escaped. Pa… how do I go about updating this version? Link to comment Share on other sites More sharing options...
vekia Posted November 18, 2013 Share Posted November 18, 2013 1) open: https://github.com/PrestaShop/PrestaShop 2) download package, then unpack it to your desktop. 3) open: modules directory 4) pack productcomments subdirectory 5) upload new zipped file with productocmments subdirectory to your back office 1 Link to comment Share on other sites More sharing options...
MTPockets Posted November 18, 2013 Author Share Posted November 18, 2013 I have followed your directions but v2.4 either has conflicts or is not compatible with PS1.5.4. After installing and enabeling all I get when I click on a product is a blank page. If I disable it I can access the products on the site but have lost all cust comments to date Link to comment Share on other sites More sharing options...
MTPockets Posted November 19, 2013 Author Share Posted November 19, 2013 Does anyone have any ideas on how to get the customer comments to work? Link to comment Share on other sites More sharing options...
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