Problem after delete smarty cache

[4hamid]

Hi,

I deleted (Clear) smarty cache prestashop (v1.4) but after that my web doesn't work ( blank page )

Any ideas on how to fix this?

thanks

[NemoPS]

Try going to config/config.inc.php

 

Set display_errors to on

 

and _PS_DEBUG_SQL_ to true

[vekia]

Hi,

I deleted (Clear) smarty cache prestashop (v1.4) but after that my web doesn't work ( blank page )

Any ideas on how to fix this?

thanks

 

how you cleared smart cache? you deleted files manually?

if so, what files exactly?

 

and of course follow Nemo's suggestion

[4hamid]

manually, except index...

[vekia]

i suppose that now you haven't got enough memory to recompile whole theme, but I could be wrong.

to know what exactly going on there, please follow Nemo's advice above about turning on error reporting,

then instead of blank page you will see error code (what and where doesn't work)

[4hamid]

i suppose that now you haven't got enough memory to recompile whole theme, but I could be wrong.

to know what exactly going on there, please follow Nemo's advice above about turning on error reporting,

then instead of blank page you will see error code (what and where doesn't work)

thanks

[mehdi09]

Hello,

I have the same problem on PS 1.6

Blank page on front end after I cleared the Smarty cache automatically (using the back office button).

I tried to regenerate the htaccess, to activate/disactivate smarty cache, cache, URL friendly, etc... but nothing solved my problem.

Can you help me please ?

[inweb]

Try to add:

 

ini_set('memory_limit', '64M');

to the beginning of config/config.inc.php file. It might helps depending on the server setup.

[NemoPS]

Hello,

I have the same problem on PS 1.6

Blank page on front end after I cleared the Smarty cache automatically (using the back office button).

I tried to regenerate the htaccess, to activate/disactivate smarty cache, cache, URL friendly, etc... but nothing solved my problem.

Can you help me please ?

 

Did you turn on error reporting as well?

[elvansopyan]

Did you turn on error reporting as well?

 

Hi Nemo I have turn on error on defines.inc.php but front store doesn't display anythings. Pls help

Sorry for my english

[elvansopyan]

Hi,

I deleted (Clear) smarty cache prestashop (v1.4) but after that my web doesn't work ( blank page )

Any ideas on how to fix this?

thanks

 

Is your problem have been solved?

[elvansopyan]

Did you turn on error reporting as well?

 

Oh hey I'm sorry. This following error for my front store:

 

Fatal error: Uncaught --> Smarty Compiler: Syntax error in template "/home/h37644/public_html/themes/pos_sagitta3/footer.tpl" on line 79 "(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){" - Unexpected "[", expected one of: "}" <-- thrown in /home/h37644/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 79

[NemoPS]

It appears that google analytics is broken, try disabling it first, just to make sure it really is the source of the error. What's the module's version?

[elvansopyan]

It appears that google analytics is broken, try disabling it first, just to make sure it really is the source of the error. What's the module's version?

 

I use google analytics module version v2.0.5 and google analytics api v1.0.3. I've deleted tracking code from footer.tpl and my store is back, the problem is solved but google analytic doesn't showing traffic realtime. What should I do?

[NemoPS]

I didn't try that new version but it might be bugged. Any chance you can share that broken snippet? It appears to be included in the footer of your custom theme

[ddt81]

Hello,

I have the same problem on PS 1.6

Blank page on front end after I cleared the Smarty cache automatically (using the back office button).

The error is: "Fatal error: Call to undefined method Tools::getProductsImgs() in C:\xampp\htdocs\rinaldishop\tools\smarty\sysplugins\smarty_internal_templatebase.php(157) : eval()'d code on line 101"

Any idea?

[NemoPS]

There is no such method in the tools class, it must be a third party module (hard to tell which one at this stage)

[ddt81]

mmmm... it's a great problem... :-(

[NemoPS]

Do you have a local copy of your site? If you do, try a global search for that string in the whole folder, it will find the source of the error. If not, try downloading the modules folder only first, then classes and controllers, and lastly overrides. It might as well be in the theme so.... well download the whole site

[ddt81]

my site is ONLY in local... with a virtual server XAMPP... rinaldishop is the folder of my shop (i 

 

C:\xampp\htdocs\rinaldishop\tools\smarty\sysplugins\smarty_internal_templatebase.php(157) : eval()'d code on line 101"

 

So... what i can do?

Edited January 26, 2015 by ddt81 (see edit history)

[NemoPS]

I didn't notice
Search for  that in the folder, easier

[ddt81]

In product-list.tpl there is this code for roll-over effect:
 

<!-- Modifica Daniele per effetto RollOver -->
 

<div class="product-image-container">

<a class="product_img_link" href="{$product.link|escape:'html':'UTF-8'}" title="{$product.name|escape:'html':'UTF-8'}" itemprop="url">

{assign var='productimg' value=Tools::getProductsImgs($product.id_product)}

{if isset($productimg[0]) && isset($productimg[1])}

<img  class="replace-2x img-responsive img_0"  src="{$link->getImageLink($product.link_rewrite,$product.id_product|cat:"-"|cat:$productimg[0].id_image, 'home_default')}" alt="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" title="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" {if isset($homeSize)} width="{$homeSize.width}" height="{$homeSize.height}"{/if} itemprop="image" />

<img class="replace-2x img-responsive img_1" src="{$link->getImageLink($product.link_rewrite,$product.id_product|cat:"-"|cat:$productimg[1].id_image, 'home_default')}" alt="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" title="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" {if isset($homeSize)} width="{$homeSize.width}" height="{$homeSize.height}"{/if}  />

{else}

<img class="replace-2x img-responsive" src="{$link->getImageLink($product.link_rewrite, $product.id_image, 'home_default')|escape:'html':'UTF-8'}" alt="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" title="{if !empty($product.legend)}{$product.legend|escape:'html':'UTF-8'}{else}{$product.name|escape:'html':'UTF-8'}{/if}" {if isset($homeSize)} width="{$homeSize.width}" height="{$homeSize.height}"{/if} itemprop="image" />

{/if}

</a>

 

<!-- Fine Modifica Daniele per effetto RollOver -->

 

 

and in ovveride/classes/tools.php there is the function: getProductsIMG:

 

<?php

 

class Tools extends ToolsCore

{

public static function getProductsImgs($product_id)

{

$sql = '

(SELECT * from `'._DB_PREFIX_.'image`

WHERE id_product="'.$product_id.'" and cover=1)

 

union

(SELECT * from `'._DB_PREFIX_.'image`

WHERE id_product="'.$product_id.'" and cover=0 ORDER BY `position` LIMIT 0,1 )

 

LIMIT 0,2

';

$result = Db::getInstance()->ExecuteS($sql);

return $result;

}

}

 

 

RESULT??? After clear cache:

The error is: "Fatal error: Call to undefined method Tools::getProductsImgs() in C:\xampp\htdocs\rinaldishop\tools\smarty\sysplugins\smarty_internal_templatebase.php(157) : eval()'d code on line 101"

 

 

and now... ???? ? :-)

 

 

 

 

Edited January 26, 2015 by ddt81 (see edit history)

[ddt81]

ok resolved!!!! :-)

 

Prestazioni --> Disattiva tutti gli override --> NO 


when i deleted the cache... the system crashed because this options was setting to YES! 

 

Edited January 26, 2015 by ddt81 (see edit history)

[dorje]

the same thing happened after clearing the cache through backend in 1.6.1.4

Error

Notice: Undefined property: stdClass::$smarty in /home/ktmtest2/testktmcloth.com/classes/module/Module.php on line 2330

Fatal error: Call to a member function createTemplate() on null in /home/ktmtest2/testktmcloth.com/classes/module/Module.php on line 2330

 

help on this

[NemoPS]

Dorje did you check the answers above? Also, is the back office working? If so, try disabling cache completely, see if you can get the store back at least

[dorje]

yes all of them tried both enabling disabling of overides and non prestashop modules. also the cache is off and force compliation is on . but didnt work yesterday but today when i disabled the overrides the site came back. so i guess its all due to the smarty cache or pure cache . the clear chache doent remove whole cache properly which makes the down for a day .

 

thie same thing happend few days ago but it solved after few moments but this time it took so long.

i dont know whats wrong with the clear cache thing .

also would it be ok to clear the cache manually from ftp ?

[Nickless]

I know it's an old thread but I want to bump it because I have a similar problem after updating to Prestashop 1.6.1.11

Back-office working, frontpage blank when I empty cache. (I can get my frontpage back by deleting /cache/class_index.php)

This is my error message:

Fatal error: Uncaught Error: Call to undefined method Product::getProductsImages() in /home/order123/public_html/modules/specialslider/specialslider.php:109 Stack trace: #0 /home/order123/public_html/classes/Hook.php(587): SpecialSlider->hookDisplayHome(Array) #1 /home/order123/public_html/classes/Hook.php(542): HookCore::coreCallHook(Object(SpecialSlider), 'hookdisplayHome', Array) #2 /home/order123/public_html/controllers/front/IndexController.php(40): HookCore::exec('displayHome') #3 /home/order123/public_html/classes/controller/Controller.php(189): IndexControllerCore->initContent() #4 /home/order123/public_html/classes/Dispatcher.php(367): ControllerCore->run() #5 /home/order123/public_html/index.php(28): DispatcherCore->dispatch() #6 {main} thrown in /home/order123/public_html/modules/specialslider/specialslider.php on line 109

 

All help appreciated!

[NemoPS]

It seems that module needs an override which is not in place, there is no such method by default in the product class