jasonkeyser Posted November 14, 2013 Share Posted November 14, 2013 I have created an online store on Prestashop and now I like to add live web chat support tool on my site. Can anyone tell me which live chat tool is good for my website and why? Link to comment Share on other sites More sharing options...
vekia Posted November 18, 2013 Share Posted November 18, 2013 zopim! definitely, it's free, even after "free 14 days full featured trial" 1 Link to comment Share on other sites More sharing options...
devhynes Posted December 4, 2013 Share Posted December 4, 2013 You may also try eAssistance Pro live chat software. Link to comment Share on other sites More sharing options...
nspinheiro Posted January 12, 2014 Share Posted January 12, 2014 zopim! definitely, it's free, even after "free 14 days full featured trial" I've installed your zopim module and correcty configured the widget. Do i have to insert the code in everypage or does the module do that? It is not working Link to comment Share on other sites More sharing options...
vekia Posted January 12, 2014 Share Posted January 12, 2014 if It is not working it mean that it isn't configured correctly if you don't see the chat, it means that you probably use wrong widget id. can you show page where you installed it? Link to comment Share on other sites More sharing options...
Guest Posted January 12, 2014 Share Posted January 12, 2014 There is a new kid on the block It is still in beta, but is free and I cannot fault it https://tawk.to/ Link to comment Share on other sites More sharing options...
vekia Posted January 13, 2014 Share Posted January 13, 2014 any demo website? just wondering how it works, looks well, but there is no demo :/ Link to comment Share on other sites More sharing options...
nspinheiro Posted January 13, 2014 Share Posted January 13, 2014 if it mean that it isn't configured correctly if you don't see the chat, it means that you probably use wrong widget id. can you show page where you installed it? Solved! thanks Link to comment Share on other sites More sharing options...
Guest Posted January 13, 2014 Share Posted January 13, 2014 any demo website? just wondering how it works, looks well, but there is no demo :/ I have it installed. www.graphskill.co.uk. I simply added the code to an html block. If you want to have a look at the system back office PM me and I will send you my log in details Link to comment Share on other sites More sharing options...
stottycabanas Posted January 13, 2014 Share Posted January 13, 2014 www.graphskill.co.uk Unless I'm missing something obvious, I can't see any chat facility on this site? [bTW typo: should be Meccano] Cheers, Dave Link to comment Share on other sites More sharing options...
Guest Posted January 13, 2014 Share Posted January 13, 2014 www.graphskill.co.uk Unless I'm missing something obvious, I can't see any chat facility on this site? [bTW typo: should be Meccano] Cheers, Dave Dave the Chat is definitely live and in use. It is on the bottom left of the page. Two blue boxes, the top one says Happy new year, the bottom says Chat? And thanks for spotting my typo Link to comment Share on other sites More sharing options...
stottycabanas Posted January 14, 2014 Share Posted January 14, 2014 Strange - looking now, you can't miss it. When I looked earlier at work, there was nothing there, neither of those blue boxes. Using Chrome on both occasions. Also the translation thingy above the categories block didn't look like that either. Must be something to do with my work - they are hyper-fussy about our internet access. Cleator Moor, eh? A few years since I was in the Blue Bell at Egremont (brother-in-law used to live in Eskett). Cheers, Dave Link to comment Share on other sites More sharing options...
HeadMaster Posted September 19, 2014 Share Posted September 19, 2014 Hello, I know this topic is little bit old but my reply may be useful for somebody... We've been using OfferChat until recently when they announced that the service will be closing. It was a great Free alternative to Zopim. So, I've tested many other Free Live Chat Softs, here is my personal Review : - tawk.to: good chat, many features although it is still in beta, unlimited Agents, multi-language, etc. The problem, I believe it is not intended for websites managing many Agents. In fact, their goal seems to be different, it is more a Chat tool to meet people not suitable for business. You cannot manage Agents, you cannot know when they logged in and when they logged out, almost no Statistics, etc. A module is available for Prestashop - jivochat.com: Free for 5 operators, nice design, many features for the Free edition, many Statistics, Widget customizable, multi-language. They also offer an App to install if you don't want to use your Browser. No Prestashop module yet. So, I think we will go with jivochat... Link to comment Share on other sites More sharing options...
Naldinho Posted September 19, 2014 Share Posted September 19, 2014 I'm using Zopim with Vekia's module. Works great. Only thing I don't really like is that online is orange which is not really a colour for online. Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 I'm using Zopim with Vekia's module. Works great. Only thing I don't really like is that online is orange which is not really a colour for online. developed in the NL's, hence orange. Link to comment Share on other sites More sharing options...
deepee Posted July 20, 2015 Share Posted July 20, 2015 (edited) Reading this thread tawk.to looked good so I downloded and installed their Prestashop module from their GitHub link. I'm using Prestashop 1.6.0 and although it now appears in my back office modules list and seemed to install, when I click the configuration tab it throws the following error: [PrestaShopException]Module tawkto not foundat line 50 in file classes/controller/ModuleAdminController.php45. if (!$tab->module)46. throw new PrestaShopException('Admin tab '.get_class($this).' is not a module tab');47.48. $this->module = Module::getInstanceByName($tab->module);49. if (!$this->module->id)50. throw new PrestaShopException("Module {$tab->module} not found");51. }52.53. /**54. * Creates a template object55. * ModuleAdminControllerCore->__construct - [line 31 - modules/tawkto/controllers/admin/AdminTawktoController.php] AdminTawktoController->__construct - [line 131 - classes/controller/Controller.php] - [2 Arguments] ControllerCore::getController - [line 366 - classes/Dispatcher.php] - [1 Arguments] DispatcherCore->dispatch - [line 54 - admin/index.php] I reported it to their support by email but if anyone knows a fix please let me know. Edited July 20, 2015 by deepee (see edit history) Link to comment Share on other sites More sharing options...
Florent Posted April 22, 2016 Share Posted April 22, 2016 Hi Deepee, Did you find a solution ?Thanks Link to comment Share on other sites More sharing options...
Recommended Posts