dandumit Posted November 13, 2013 Share Posted November 13, 2013 HEllo All, I get often this problem : (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/...../ajax.php, referer: https://magazin.dioda.ro/..../index.php?controller=AdminProducts&id_category=11&addproduct&token=3c20286ab99cf916756fb0e3c9e5d12f Mostly on back office, I have spoken with my ISP but they say that they have raised memory usage to 2G... Because of this I suspect that I cannot save packages ... Kind Regards, Daniel Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 hello this kind of problem i sstrictly related to host configuration. what kind of software to manage host you've got? cPanel? Link to comment Share on other sites More sharing options...
dandumit Posted November 13, 2013 Author Share Posted November 13, 2013 YEs, it's cPanel, but I don't have access to any parameters... I have spoken with them again today. They have promised that they will do an upgrade of apache/mysql/php versions on this night. I am clueless . Do other users witness same situation ? Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 with prestashop not, but some time ago one of my client has got the same problem but with wordpress. it is well explained here: http://forums.cpanel.net/f5/apache-low-load-but-too-high-memory-usage-72936.html Link to comment Share on other sites More sharing options...
KenYe Posted December 22, 2016 Share Posted December 22, 2016 Yes, I got the same problem with Prestashop from 2 different hosts. It seems PrestaShop is quite memory hungry, I am already using the best shared hosting I can get without paying for a dedicated server. I am using version 1.6.1.10, just with some modules came with the theme which is a premium theme from addons.prestashop.com Anyone got have this? Any fix? Thanks in advance. Link to comment Share on other sites More sharing options...
alexg27 Posted January 26, 2017 Share Posted January 26, 2017 (edited) I'm having the same problem [Thu Jan 26 14:04:59.429755 2017] [:error] [pid 989572] (12)Cannot allocate memory: [client 108.171.132.172:38213] couldn't create child process: /opt/suphp/sbin/suphp for /home/ Edited January 26, 2017 by alexg27 (see edit history) Link to comment Share on other sites More sharing options...
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