simsydney Posted November 12, 2013 Share Posted November 12, 2013 Hi there, when a user go to loss password,type in his user name , click on retrieve password and get this message:A confirmation email has been sent to your address: [email protected] i need to know where to change this notification and how to show rather : [email protected], the user email address Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 12, 2013 Share Posted November 12, 2013 Hello, this is a customer log in? Do you have a link that we could see? It should tell you the Email address that was inputted into the Email field at the Forgot your Password screen. Link to comment Share on other sites More sharing options...
simsydney Posted November 12, 2013 Author Share Posted November 12, 2013 Hello Benjamin, the customer is not log in, i just need to know where to change this notification \ Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 12, 2013 Share Posted November 12, 2013 Check in your Front Office Translations, in 1.5 its in Localization/Translations/Front Office Translations/Click Flag of language Then search for (ctrl+f) "a confirmation email" Is there anything in the translations? Link to comment Share on other sites More sharing options...
simsydney Posted November 12, 2013 Author Share Posted November 12, 2013 hi, i cannnot find Localization/Translations/Front Office Translations/Click Flag Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 then: 1) select front office translations 2) select your theme (in this case: default) 3) click on language version 1 Link to comment Share on other sites More sharing options...
simsydney Posted November 13, 2013 Author Share Posted November 13, 2013 i GOT IT , THANKS Link to comment Share on other sites More sharing options...
vekia Posted November 14, 2013 Share Posted November 14, 2013 you're welcome glad to hear that i could help you a little in this case i marked this topic as [solved] with regards, Milos Link to comment Share on other sites More sharing options...
simsydney Posted November 18, 2013 Author Share Posted November 18, 2013 Hi Milos, i have a new problem, everytime i reset my password: A confirmation email has been sent to your address: [email protected] i does not show my email. Istead read.... [email protected], please help Link to comment Share on other sites More sharing options...
vekia Posted November 18, 2013 Share Posted November 18, 2013 Hi Milos, i have a new problem, everytime i reset my password: A confirmation email has been sent to your address: [email protected] i does not show my email. Istead read.... [email protected], please help check store mail defined under preferences > store contacts Link to comment Share on other sites More sharing options...
simsydney Posted November 18, 2013 Author Share Posted November 18, 2013 Hi Milos, i do not understand what you mean. i went on preferences > store contacts as you said and i see all the store details are correct. My issue is when a customer, nee to reset his password: click on forgot passsword type in his email and get this notification: A confirmation email has been sent to your address: [email protected] it should say confirmation email has been sent to your address: customer email how can i fix this? Link to comment Share on other sites More sharing options...
El Patron Posted November 18, 2013 Share Posted November 18, 2013 1. A confirmation email has been sent to your address: [email protected] it should say 2. confirmation email has been sent to your address: customer email how can i fix this? are you saying that the email address is incorrect in (1.)? the actual code will 'always' display (2.) unless the form has capability to enter the customer id. Link to comment Share on other sites More sharing options...
simsydney Posted November 18, 2013 Author Share Posted November 18, 2013 Hi yes i am saying the notification always say "[email protected]" Link to comment Share on other sites More sharing options...
simsydney Posted November 19, 2013 Author Share Posted November 19, 2013 Hi Milo, any idea? Link to comment Share on other sites More sharing options...
El Patron Posted November 19, 2013 Share Posted November 19, 2013 deleted...if I don't have something good to say...I'll say nothing Link to comment Share on other sites More sharing options...
simsydney Posted November 20, 2013 Author Share Posted November 20, 2013 Sorry i don't understand what you mean Link to comment Share on other sites More sharing options...
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